Together with passion!
How do you shape a technology platform that handles hundreds of thousands of simultaneous purchase requests when major ticket sales go live? As Director Tech Platform (m/f/d) at CTS EVENTIM, you will own the platform end to end, from hybrid infrastructure, operations and reliability to strategy and economics. Reporting to the Group CTO, you will turn a fragmented landscape shaped by international expansion into a coherent global platform that product teams choose to build on.
Your Part in the Show
- Platform strategy and investment: Define the strategy, target infrastructure and operations architecture, and executable investment roadmap for the shared technology behind ticketing, commerce and major events across the global group.
- Hybrid infrastructure: Build on highly resilient and performant on-premises data centre operations to develop a hybrid offering combining private and public cloud. Focus on performance, stability, security, ease of use, cost efficiency and a sovereign technology backbone for future global operations.
- Reliability at peak demand: Build the resilience, capacity, observability, incident processes and practices needed to handle time-critical major onsales and other high-pressure moments reliably.
- Platform as a product: Work with engineering teams to create services they choose to use, supported by clear ownership and useful self-service capabilities.
- Modernisation and trade-offs: Simplify a complex infrastructure and operations landscape, making sound trade-offs between reliability, speed, security and cost.
- Economics and collaboration: Create transparency around platform spending and consumption, guide investment decisions, and partner with product, engineering, security and international teams.
- Leadership and organisation: Develop an inclusive organisation with clear accountability. Lead leaders and the ecosystem, and clarify where platform responsibilities end and product team responsibilities begin to support a “you build it, you run it” culture.
What You Bring to the Stage
- Technology platform leadership: Experience leading technology platforms and the ability to combine strategic direction with operational accountability.
- Critical systems at peak load: Experience running large mission-critical systems under high load.
- Standards and decision-making: Ability to create clarity and establish standards without unnecessarily centralising decisions or creating bottlenecks.
- Strategy and operations: Confidence moving between long-term platform transformation, organisational development, financial decisions and the immediate demands of major production events.
- Data-driven decisions: Consistent use of hard data to make trade-offs between reliability, engineering speed, security and cost.
- Platform teams as enablers: Understanding that platform success is measured both by availability and by how effectively product and engineering teams can use the platform to deliver and operate outstanding products and services.
Your Backstage Benefits
- Take time off: Enjoy 30 days of annual leave and the option to take up to 15 additional days of unpaid leave.
- Work flexibly: Benefit from flexible working hours and 25 days of workation in other EU countries.
- Experience live entertainment: Enjoy sofa concerts, employee events, ticket discounts and opportunities to support event operations.
- Keep learning: Develop your skills with GoFluent and Lunch & Learn sessions.
- Look after your wellbeing: Access our mental health programme and company pension scheme.
- Stay mobile: Benefit from a subsidy towards your Jobticket or Deutschlandticket and bike leasing.
- Enjoy more benefits: Access Corporate Benefits and KESS discounts.
Ready to be part of our Crew?
We value diversity and treat all applications equally – regardless of gender, background, age, religion, disability, or sexual orientation. Different perspectives enrich our team and make EVENTIM stronger.
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