Lumnatech helps businesses improve their operations through practical technology and AI solutions. We support organisations in identifying business needs, implementing IT and CRM systems, and helping teams adopt these tools effectively. Our focus is on making technology useful, accessible and aligned with real business goals.
Job Scope
- Gather, document and clarify client requirements for IT and CRM projects.
- Work closely with clients to understand their business processes, challenges and objectives.
- Participate in client meetings and presentations, helping explain project updates and proposed solutions.
- Coordinate communication between clients and internal project teams.
- Track project timelines, milestones, action items and follow-ups.
- Support user training and help clients understand new systems, features and processes.
- Assist with preparing project documents, meeting notes, user guides and other client materials.
Requirements
- Entry-level position; fresh graduates are welcome to apply.
- Bachelor’s degree in Business, Information Technology, Computer Science or a related field.
- Strong communication and interpersonal skills, with a genuine interest in working directly with clients.
- Good organisational skills and the ability to follow up on tasks and timelines.
- Comfortable learning IT systems and CRM platforms.
- Able to communicate in English; proficiency in Bahasa Malaysia is an advantage.
- Experience of 1–3 years in business analysis, project coordination, IT or CRM is an advantage, but not required.
Location
Based in Kota Damansara, Petaling Jaya, Selangor.
Pay: RM2,200.00 - RM2,600.00 per month
Benefits:
- Dental insurance
- Flexible schedule
- Opportunities for promotion
- Professional development
- Work from home
Work Location: In person
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