IT Infrastructure & Security Engineer
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Reach the decision-maker — $5About the role
**IT Infrastructure \& Security Engineer**
**Full Time / Permanent**
**Monday to Friday**
**On Site – Bumpers Farm, Chippenham, Wiltshire**
**Salary: DOE**
**Additional pay:**
* Annual bonus scheme
**Additional benefits:**
* Life assurance * Private healthcare cover * Incremental holiday entitlement * Extra paid day off for your birthday * Company sick pay scheme * Attendance bonus * Employee assistance programme * Perkbox rewards * Free fruit delivered weekly * Free onsite parking * Staff events
**About us:**
Executive Jet Support Ltd is a world leading provider of commercial aircraft, engines and airframe components to almost 300 operators in over 50 countries across the globe. We aim to develop long\-term relationships and build trust and loyalty with our customers. We are a family\-based company that is driven by pride in our company and pride in the support we provide for our customers. And we are a great company to work for!
We are seeking a capable and driven IT Infrastructure \& Security Engineer to join our team. The successful candidate will have a strong technical background across Microsoft environments, networking, and security, with hands\-on experience supporting and enhancing enterprise infrastructure. This role plays a key part in ensuring the reliability, scalability, and security of our systems, while contributing to ongoing projects, automation, and operational improvements.
**About the role:**
* Act as a senior escalation point for Service Desk, supporting complex infrastructure and security issues * Provide day\-to\-day support and maintenance of core IT infrastructure including Windows Server, Active Directory, virtual environments, and business\-critical systems * Support and maintain security controls across the environment (MFA, VPN, endpoint protection, access control, etc.) * Investigate and respond to security alerts, incidents, and vulnerabilities, ensuring timely remediation * Assist with infrastructure and security projects, supporting delivery * Monitor systems, logs, and alerts to identify issues, risks, and potential threats * Perform regular infrastructure health checks, patching, and system updates to maintain stability and security * Support firewall, network, and VPN configurations alongside senior engineers where required (Palo Alto or similar) * Assist with user access control, permission structures, and identity management within Microsoft 365, Entra ID, and Active Directory * Support and manage endpoint environments using Intune MDM, Windows Autopilot and RMM * Provide support for cloud platforms including Azure and Microsoft 365, alongside basic AWS environments * Assist with DNS, CDN, and security services such as Cloudflare (WAF, DNS, Zero Trust where applicable) * Support RMM platforms for monitoring, automation, patching, and remote management of endpoints and servers * Create and maintain technical documentation, knowledge base articles, and operational procedures * Automate routine tasks and improvements using PowerShell or similar tools where possible * Work closely with internal teams and international sites to support IT operations and minimise disruption
**About you:**
* Proven experience in an Infrastructure Engineer, Security Engineer, or advanced 2nd/3rd line IT role * Strong knowledge of Microsoft environments including M365, Active Directory, Entra ID, and Group Policy * Proficient with endpoint management using Intune MDM and Autopilot deployments * Experience supporting cloud environments (Azure essential, AWS basics advantageous) * Experience working with RMM tools for monitoring, patching, and automation (e.g., Datto RMM, etc.) * Good understanding of networking fundamentals (TCP/IP, VPNs, firewalls, DNS, routing basics) * Experience supporting firewall platforms (Palo Alto or similar highly desirable) * Familiarity with Cloudflare services (DNS, WAF, CDN, Zero Trust concepts) * Experience supporting endpoint and identity security (MFA, Defender, conditional access, etc.) * Hands\-on experience with Windows Server and virtualisation platforms (Hyper\-V or VMware) * Experience investigating issues using logs and monitoring tools, with a security\-first mindset * Comfortable using PowerShell for scripting and task automation * Experience with patching, system maintenance, and vulnerability remediation * Understanding of backup and disaster recovery concepts * Familiarity with ITIL environments and structured change processes * Strong troubleshooting skills with the ability to work independently and escalate when needed * Strong understanding of Windows Clusters * Strong understanding of Windows RDP Server Farm’s * Clear communication skills and ability to document work effectively * A proactive attitude with a willingness to learn and develop
**Nice to have:**
* Exposure to security monitoring tools or SOC\-style workflows * Experience with Azure security tooling (Defender for Cloud, Sentinel, etc.) * Basic Linux administration knowledge * Relevant certifications (Microsoft, CompTIA, AWS, etc.)
If you have the skills, drive and ambition we need and you want to be part of a growing, dynamic and professional aviation company, send us your CV and a covering letter.
Work Location: In person
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