IT Infrastructure & Security Engineer
Full Time / Permanent
Monday to Friday
On Site – Bumpers Farm, Chippenham, Wiltshire
Salary: DOE
Additional pay:
- Annual bonus scheme
Additional benefits:
- Life assurance
- Private healthcare cover
- Incremental holiday entitlement
- Extra paid day off for your birthday
- Company sick pay scheme
- Attendance bonus
- Employee assistance programme
- Perkbox rewards
- Free fruit delivered weekly
- Free onsite parking
- Staff events
About us:
Executive Jet Support Ltd is a world leading provider of commercial aircraft, engines and airframe components to almost 300 operators in over 50 countries across the globe. We aim to develop long-term relationships and build trust and loyalty with our customers. We are a family-based company that is driven by pride in our company and pride in the support we provide for our customers. And we are a great company to work for!
We are seeking a capable and driven IT Infrastructure & Security Engineer to join our team. The successful candidate will have a strong technical background across Microsoft environments, networking, and security, with hands-on experience supporting and enhancing enterprise infrastructure. This role plays a key part in ensuring the reliability, scalability, and security of our systems, while contributing to ongoing projects, automation, and operational improvements.
About the role:
- Act as a senior escalation point for Service Desk, supporting complex infrastructure and security issues
- Provide day-to-day support and maintenance of core IT infrastructure including Windows Server, Active Directory, virtual environments, and business-critical systems
- Support and maintain security controls across the environment (MFA, VPN, endpoint protection, access control, etc.)
- Investigate and respond to security alerts, incidents, and vulnerabilities, ensuring timely remediation
- Assist with infrastructure and security projects, supporting delivery
- Monitor systems, logs, and alerts to identify issues, risks, and potential threats
- Perform regular infrastructure health checks, patching, and system updates to maintain stability and security
- Support firewall, network, and VPN configurations alongside senior engineers where required (Palo Alto or similar)
- Assist with user access control, permission structures, and identity management within Microsoft 365, Entra ID, and Active Directory
- Support and manage endpoint environments using Intune MDM, Windows Autopilot and RMM
- Provide support for cloud platforms including Azure and Microsoft 365, alongside basic AWS environments
- Assist with DNS, CDN, and security services such as Cloudflare (WAF, DNS, Zero Trust where applicable)
- Support RMM platforms for monitoring, automation, patching, and remote management of endpoints and servers
- Create and maintain technical documentation, knowledge base articles, and operational procedures
- Automate routine tasks and improvements using PowerShell or similar tools where possible
- Work closely with internal teams and international sites to support IT operations and minimise disruption
About you:
- Proven experience in an Infrastructure Engineer, Security Engineer, or advanced 2nd/3rd line IT role
- Strong knowledge of Microsoft environments including M365, Active Directory, Entra ID, and Group Policy
- Proficient with endpoint management using Intune MDM and Autopilot deployments
- Experience supporting cloud environments (Azure essential, AWS basics advantageous)
- Experience working with RMM tools for monitoring, patching, and automation (e.g., Datto RMM, etc.)
- Good understanding of networking fundamentals (TCP/IP, VPNs, firewalls, DNS, routing basics)
- Experience supporting firewall platforms (Palo Alto or similar highly desirable)
- Familiarity with Cloudflare services (DNS, WAF, CDN, Zero Trust concepts)
- Experience supporting endpoint and identity security (MFA, Defender, conditional access, etc.)
- Hands-on experience with Windows Server and virtualisation platforms (Hyper-V or VMware)
- Experience investigating issues using logs and monitoring tools, with a security-first mindset
- Comfortable using PowerShell for scripting and task automation
- Experience with patching, system maintenance, and vulnerability remediation
- Understanding of backup and disaster recovery concepts
- Familiarity with ITIL environments and structured change processes
- Strong troubleshooting skills with the ability to work independently and escalate when needed
- Strong understanding of Windows Clusters
- Strong understanding of Windows RDP Server Farm’s
- Clear communication skills and ability to document work effectively
- A proactive attitude with a willingness to learn and develop
Nice to have:
- Exposure to security monitoring tools or SOC-style workflows
- Experience with Azure security tooling (Defender for Cloud, Sentinel, etc.)
- Basic Linux administration knowledge
- Relevant certifications (Microsoft, CompTIA, AWS, etc.)
If you have the skills, drive and ambition we need and you want to be part of a growing, dynamic and professional aviation company, send us your CV and a covering letter.
Work Location: In person
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