Must have:
- 5+ years running operations in a professional services, advisory, private equity, or law firm environment
- Chief of staff, director of operations, practice manager, or business manager
- Direct experience running an operating cadence (EOS/Traction, 4DX, OKRs, or a homegrown equivalent).
- Documentation and process discipline
- Working command of a deal or relationship CRM and comfort administering data standards
- U.S. Eastern time or a good portion of your hours aligned with our working time zone.
Helpful, not required:
- Law firm or legal services operations background
- Exposure to M&A transaction process, deal desk, or contract administration
- Experience inside a partner-led business
WHO THIS ROLE ISN’T FOR
- If you want to redesign the operating system rather than run it week after week, you will be bored here.
- If you disengage when people don’t comply and let the system do the confronting for you, this role will fail.
- If the appeal is a path into origination or deal execution, that is not on offer.
- If a job whose central function is enforcing consistency sounds tedious to you, trust that instinct.
- The operating cadence. - Leadership and department meetings ran, held, and recorded. Agendas distributed, scorecards fully populated before and every assigned task and priority tied to a company initiative and quarterly goal.
- Pipeline operations integrity. - CRM hygiene and stage velocity as a managed system: a current interaction logged on every active deal, stage violations surfaced automatically, and stale inventory driven down.
- Team coordination and capacity protection. - Task closure tracked and enforced. Capacity limits are accessed and honored. No critical function left with a single point of failure and no backup. We’re building to scale and you’ll be responsible for redundancy implementation.
- Leadership optimization - Every new “yes” logged alongside the “no” it displaces. Priority changes announced in the room and rather than absorbed quietly. A monthly compliance report that lands on the founders’ desks without anyone asking for it.
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