Job Title: Technical Product Manager (E-Commerce / Marketplace)
Location: Remote
Employment Type: Full-time (Overlapping UK core hours: 9am-6pm UK)
Salary Rate: £4.50 / hr starting probation rate, with structured salary increases following performance reviews
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About the Role:
Faces is a fast-growing UK medical aesthetics and digital pharmacy platform. We are seeking an experienced, proactive Technical Product Manager to take ownership of our high-volume B2B/B2C Marketplace platform. You will be the crucial bridge translating commercial business requirements and UI/UX designs into structured developer sprints, testing staging builds, and ensuring seamless release cycles.
Key Responsibilities:
- Sprint & Backlog Ownership: Maintain project boards (Monday.com), write clear tickets with acceptance criteria, and prioritise sprint tasks for our offshore development team.
- Dev Collaboration & Accountability: Lead daily syncs, demo reviews, and ticket triage with developers; challenge pushbacks, resolve delivery blockers, and hold teams accountable to deadlines.
- Design & Feature Scoping: Review Figma wireframes with designers to eliminate onboarding friction, checkout drop-offs, and broken user logic before development starts.
- QA & Staging Validation: Test staging and production builds with real-life edge cases, log clear Loom bug reports, and approve releases only when fully bug-free.
- Performance & Conversion: Review user session recordings (PostHog / FullStory) to spot friction points, suggest CRO improvements, and optimise checkout conversion.
- Documentation & Launch Readiness: Create concise release notes, team SOPs, and CS launch guides before features go live.
Requirements:
- 3+ years of experience as a Product Manager / Technical Project Manager in E-Commerce, Marketplace, or HealthTech/Pharmacy platforms.
- Proven track record managing remote development teams and holding developers accountable to delivery timelines and code quality.
- Exceptional attention to detail in QA testing, edge-case analysis, and user flow mapping.
- Strong familiarity with Monday.com, Figma, and user behavioral analytics tools.
- Clear, assertive written and verbal English communication skills.
HOW TO APPLY:
Please submit your CV along with a short 2-to-3-minute video answering the following 3 questions:
- 1. Introduction & E-Commerce Background: Give a brief summary of your product management background and describe one e-commerce or marketplace feature you personally managed from concept to live release.
- 2. Working with Developers: How do you handle pushback or missed deadlines from remote developers when an urgent feature or critical bug fix needs to go live?
- 3. QA & Friction: When a designer hands over a new user flow or wireframe, what specific steps do you take to test and check for user friction before development starts?
Applications without the video link will not be reviewed.
Job Type: Full-time
Pay: From Php60,000.00 per month
Work Location: Remote
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