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FAIRMONT

Guest Communications Manager

Lake Louise, Canmore regionOn-siteLeadvia adzuna
guest servicescall centerteam leadershipcommunicationhotel operations

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Job Description Are you a service professional with excellent organizational, analytical, and motivational skills? Lead our team of Royal Service Agents who are at the heart of our communication system; experts in all areas able to manage the call center functions, facilitate our curbside operation and provide seamless service to our Guests and Colleagues. What You Will Be Doing: Oversee the daily operations of the Royal Service team including but not limited to the operation of the hotel switc…

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