Customer Site Inventory Specialist - Austin, TX

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Austin, TXOn-siteIndividual contributorvia greenhouse

inventory managementtechnical systemscustomer service

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About the role

<div class="content-intro">About MISUMI Americas MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.</div><h3>Impact In This Role</h3> We are seeking a reliable and detail-oriented Customer Site Inventory Specialist in Austin, TX to oversee the daily operations of an advanced inventory management system which includes monitoring inventory station performance, managing inventory levels, tracking and receiving parts and components, and responding to customer needs. The ideal candidate will have previous experience managing inventory or technical systems. What You’ll Be Doing <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Oversee the daily operations of an advanced inventory management system which includes monitoring inventory station performance, managing inventory levels, tracking and receiving parts and components, and responding to customer needs</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Operate and maintain inventory stations installed in various departments</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Track, receive, and install parts and components inside the inventory stations</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Monitor inventory levels and ensure stock is replenished as needed</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Perform daily inventory station checks and troubleshoot any operational issue</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Respond to Customer Requests and emergencies promptly</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Coordinate with suppliers and internal team to ensure timely delivery of parts</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Maintain accurate records of inventory, usage, and machine performance</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Generate reports on inventory station usage and inventory levels</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Ensure all inventory stations meet safety and operational standards</li> </ul> <h3>Desired Traits</h3> <ul> <li style="font-weight: bold;">Must live within reasonably close proximity to 78725 (Austin, TX) to respond to emergency needs</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">1- 3 years of experience in an inventory management, production, or technical support role </li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Strong technical aptitude</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Proficiency with Microsoft (Outlook, Excel, Word, and basic computer systems)</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Willingness to learn and be trained in inventory management systems</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Previous experience managing inventory or technical systems</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Excellent problem-solving skills and a proactive attitude</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Ability to work independently and handle urgent situations</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Strong attention to detail and organizational skills</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Familiarity with using technical equipment and inventory software (training will be provided)</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Effective written and conversational skills in English; Spanish is a plus</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Experience in a customer-facing role is a plus</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Available to respond to emergencies outside regular hours</li> </ul> Physical Requirements <div>While performing the duties of this job, the employee routinely is required to sit; walk; talk and hear; use hands to keyboard, fingers, handle, and feel; stoop, kneel, crouch, twist, crawl, reach, and stretch. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</div> <div> </div> <hr> <h3>Perks and Benefits</h3> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Competitive medical, dental, and vision insurance</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">401K plan</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Parental leave programs </li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Paid volunteer days</li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">And much, much more!</li> </ul> Salary: $19.00 to $22.00 per hour, depending upon experience  Interested in learning more?  We look forward to hearing from you soon.<div class="content-conclusion">We’re actively seeking teammates who: <ul> <li>Bring diverse perspectives and experience to our culture and company. </li> <li>Excel at being part of a strong, empathetic team.</li> <li>Thrive in an environment emphasizing respect, honesty, collaboration, and growth.</li> <li>Have an ‘always learning’ mindset that celebrates learning, not just wins. </li> <li>Help us continue to build a world-class organization that values the contributions of all of our teammates</li> </ul> We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.</div>

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