Design Solution Engineering

About the role

<div class="content-intro"><p><strong>About MISUMI Americas</strong></p> <p>MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.</p></div><p><span style="font-family: verdana, geneva, sans-serif;"><strong>MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.</strong></span></p> <h3><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Impact In This Role</span></h3> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Unlike software or IT-focused solutions engineering roles, this position is rooted in mechanical engineering — applying hands-on technical knowledge of components, assemblies, and manufacturing processes to solve real design challenges for our customers.</span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">The Solutions Engineer operates as an independent technical contributor, owning end-to-end solution development from RFQ through order and customer engagement. This role balances technical depth, customer interaction, and cross-functional execution to promote solutions to customers’ issues. Leverage industry and product knowledge to provide professional technical support to customers to maximize adoption.</span></p> <p><strong style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">What You’ll Be Doing</strong></p> <ul> <li><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Promote and educate customers (design or mechanical engineers, buyers, or other professional and technical personnel) on MISUMI products and services.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Create and deliver technical presentations as a subject matter expert to design engineering groups.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Work collaboratively with the sales team to achieve growth goals.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Provide technical design support and education both internally and externally on products, including materials, fits, tolerances, lifespans, engineering calculations, sizing, CAD models, website, and functions via phone, email, and internal training.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Handle large, custom, and competitor cross-over quoting opportunities between customers and internal departments (domestic and overseas) to capture new business.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Ensure compliance to quality and work as needed with Customer Service and Procurement to resolve quality claims.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Identify internal inefficiencies and suggest solutions</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Generate expert technical content for webinars, seminars, videos, websites, catalogs, and other marketing collateral to increase product and brand awareness.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">Perform and support market research and provide insights for the machine design industry.</span></li> </ul> <h2><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;">Desired Traits</span></h2> <ul> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">&nbsp;Bachelor’s Degree in Mechanical, Robotics, Automation, or Industrial Engineering.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">&nbsp;3 years of Application/Mechanical engineering experience preferred.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">&nbsp;Sizing and specifying mechanical assemblies with assembly capabilities.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">&nbsp;Knowledge of manufacturing processes and equipment preferred.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">&nbsp;Excellent problem-solving, interpersonal and conflict management skills.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">&nbsp;Working knowledge of 3D CAD, Microsoft Office (Excel, Access, Word, PowerPoint) CRM software, VB, VBA (plus).</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">&nbsp;Excellent verbal/written communication skills.</span></li> <li style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;">&nbsp;Highly motivated, driven, responsible, possess leadership, and results oriented.</span></li> </ul> <p><span style="font-size: 10pt; font-family: verdana, geneva, sans-serif;"><strong>Salary Range: $64,000 to $90,000 per year, based upon experience&nbsp;&nbsp;</strong><br></span></p> <p><span style="font-family: verdana, geneva, sans-serif; font-size: 10pt;"><strong>Interested in learning more?&nbsp; We look forward to hearing from you soon.</strong></span></p><div class="content-conclusion"><p>We’re actively seeking teammates who:</p> <ul> <li>Bring diverse perspectives and experience to our culture and company.&nbsp;</li> <li>Excel at being part of a strong, empathetic team.</li> <li>Thrive in an environment emphasizing respect, honesty, collaboration, and growth.</li> <li>Have an ‘always learning’ mindset that celebrates learning, not just wins.&nbsp;</li> <li>Help us continue to build a world-class organization that values the contributions of all of our teammates</li> </ul> <p>We encourage applications from members of underrepresented groups, including but not limited to women, members of the LGBTQ community, people of color, people with disabilities, and veterans.</p></div>