Director, Business Systems

About the role

<div class="content-intro"><p>Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from anywhere in the world. If you're excited to shape the future of design and collaboration, join us!</p></div><div class="section page-centered"> <div> <p class="font-claude-response-body break-words whitespace-normal">Figma's Business Systems team enables our go-to-market, finance, and operational functions by building and scaling the systems that power the business. As we continue to grow, we're looking for a Director of Business Systems to lead four established functions: GTM Systems, Financial Systems, Integration Engineering, and ITGC.</p> <p class="font-claude-response-body break-words whitespace-normal">In this role, you'll partner closely with leaders across Finance, Revenue, Legal, Security, and People to drive business systems strategy, improve operational efficiency, and scale the platforms and processes that support the company. You'll also play a key role in defining how AI is integrated into Business Systems workflows, tooling, and service delivery.</p> <p class="font-claude-response-body break-words whitespace-normal">This is a full-time role that can be held from one of our US hubs or remotely in the United States.</p> <h4 class="font-claude-response-body break-words whitespace-normal"><strong>What you'll do at Figma:</strong></h4> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Lead and develop a team of approximately 20 professionals across GTM Systems, Financial Systems, Integration Engineering, and ITGC, including managers and senior individual contributors</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Define and execute the Business Systems strategy, ensuring systems, processes, and roadmaps support Figma's growth and operational needs</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Partner with stakeholders across Sales, Marketing, Legal, Partnerships, Finance, Accounting, and Procurement to prioritize initiatives, manage intake, and deliver business outcomes</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Represent Business Systems in executive and cross-functional forums, translating technical concepts, risks, and tradeoffs into clear business recommendations</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Define and operationalize the team's AI strategy, including AI-assisted development, automation, documentation, and workflow optimization</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Sponsor and oversee major business systems implementations, integrations, and transformation initiatives</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Drive operational excellence through scalable governance, controls, and process improvements across the Business Systems portfolio</li> </ul> <h4 class="font-claude-response-body break-words whitespace-normal"><strong>We'd love to hear from you if you have:</strong></h4> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">10+ years of experience leading business systems, enterprise applications, or related technology functions, including experience managing managers and senior individual contributors</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Deep expertise across quote-to-cash processes and the platforms that support them, including Salesforce, NetSuite, and billing or revenue systems</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience operating in a SOX-compliant environment, including ownership of or partnership with ITGC programs</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Demonstrated success building and developing high-performing teams, operating models, and cross-functional partnerships</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Experience defining and implementing technology strategies that leverage automation, AI, or emerging technologies to improve business outcomes</li> </ul> <h4 class="font-claude-response-body break-words whitespace-normal"><strong>While it's not required, it's an added plus if you also have:</strong></h4> <ul class="[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3"> <li class="font-claude-response-body whitespace-normal break-words pl-2">Background in high-growth SaaS, with exposure to public or post-IPO operating environments</li> <li class="font-claude-response-body whitespace-normal break-words pl-2">Built programs, processes, or team practices that measurably improved organizational effectiveness, engagement, or delivery outcomes</li> </ul> <div class="section page-centered"> <div> <div>At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</div> </div> </div> </div> </div><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><strong><span style="font-size: 16px;">Pay Transparency Disclosure</span></strong></p> <p>If based in Figma’s San Francisco or New York hub offices, this role has the annual base salary range stated below.&nbsp;&nbsp;&nbsp;&nbsp;</p> <p>Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.&nbsp;</p> <p>Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental &amp; vision, retirement with company contribution, parental leave &amp; reproductive or family planning support, mental health &amp; wellness benefits, generous PTO, company recharge days, a learning &amp; development stipend, a work from home stipend, and cell phone reimbursement.&nbsp; Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma’s compensation and benefits are subject to change and may be modified in the future.</p></div><div class="title">Annual Base Salary Range:</div><div class="pay-range"><span>$258,000</span><span class="divider">&mdash;</span><span>$348,000 USD</span></div></div></div><div class="content-conclusion"><p>At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an <a href="https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf">equal opportunity workplace</a> - we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity/expression, veteran status<strong>, </strong>or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.</p> <p>We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require accommodation, please reach out to <a href="mailto:accommodations-ext@figma.com">accommodations-ext@figma.com</a>. These modifications enable an individual with a disability to have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without disabilities.&nbsp;</p> <p>Examples of accommodations include but are not limited to:&nbsp;</p> <ul> <li>Holding interviews in an accessible location</li> <li>Enabling closed captioning on video conferencing</li> <li>Ensuring all written communication be compatible with screen readers</li> <li>Changing the mode or format of interviews&nbsp;</li> </ul> <p>To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.</p> <p>By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with <a class="c-link c-link--underline" href="https://www.figma.com/legal/candidate-privacy-notice/" target="_blank" data-stringify-link="https://www.figma.com/legal/candidate-privacy-notice/" data-sk="tooltip_parent">Figma's Candidate Privacy Notice</a>.</p></div>