At Fluor, we are proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our employees, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you’re invited to apply for this role.
Job Description
Are you ready to take your career to the next level? Now is an exciting time to join the Fluor team in the Philippines! Join us and enjoy the following!
Competitive salary | Various allowances | Time Off with Pay | Alternating Friday Off Week | Health and Life Insurance | Retirement Plan | Savings and Investment Plan | Employee Assistance Program | Overall Wellbeing Programs | Employee engagement activities | Participation to volunteer programs that impact our community | Membership to various Employee Resource Groups | Comprehensive Training Program | Mentoring Culture
The Wireless Network Operations Specialist will be responsible for the installation, configuration and on-going maintenance of a global, wireless network. Will provide any and all required support needed to meet the business needs of a large enterprise.
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Work with other local wireless support members in an office environment providing intermediate(Tier II) level support of a global Aruba wireless systems.
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Provide incident resolution for all wireless related issues in a global environment which includehardware failure, network connectivity issues, and end user wireless connectivity or performanceissues.
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Handles high-severity tickets and coordinates with industry partners for resolution if required.
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Work with Aruba wireless access points, controllers, switches, ClearPass and Airwave servers.
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Collaborate with client's Networking and Security teams, developer groups and software andhardware vendors to provide optimum system performance and availability.
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Incorporate best practices regarding documentation, monitoring, administration, performancetuning, and patching.
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Assist in quarterly health checks for audit compliance reviews.
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Develop and recommend solutions to enhance system performance and stability.
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Maintain Aruba equipment and perform system upgrades including code and hardware upgradesand equipment moves.
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Fine-tune existing wireless networks by adjusting RF settings, client matching, band steering andadjusting/changing areas of the network to provide optimal wireless solutions to the end-userpopulation.
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Analyze existing architecture and implementation and make recommendations and changesneeded to improve performance or streamline processes.
Basic Job Requirements
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At least 3+ years knowledgeable in network management experience in Cisco, Juniper and Aruba technologies, with strong hands on experience in large LAN/WAN/Wireless environments in the following scope: Analysis, architecture, design, networking, configuration, troubleshooting and support.
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Work Location: Manila
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Required Work Hours: Hybrid working set-up and Shifting schedules (Monday to Friday). Willing to work on rotating shifts including night shifts.
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Must be able to demonstrate operational knowledge of general networking and security technologies.
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Operational knowledge of LAN/WAN architecture and how WLAN is integrated into the network.
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Experience supporting large wireless networks specifically Aruba technology. Experience with Aruba wireless controllers, gateways, access points, Airwave tool and ClearPass policy manager preferred.
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Experience with DHCP, DNS, VMWare, Riverbed, Linux/Unix servers, CiscoFirewalls/Switches/Routers in a production environment is desired.
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Thorough understanding of wireless authentication protocols (802.1x and web captive portal, EAP-PEAP, EAP-TLS), security and network management.
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Knowledge of networking and security protocols & the technologies used to secure large enterprise environments.
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Knowledge of HPE/Aruba series mobility gateways and different types of access points including Instant Access Points (IAPs), Remote Access Points (RAPs) and CX/AOS switches.
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Ability to use tools to generate heat maps to provide optimal AP placement to produce wireless signal coverage and meet client requirements.
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Ability to assist with configuration, tuning and optimization of Aruba WLAN systems.
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Experience working with vendor support teams and following escalations procedures as required.
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Experience configuring IPSEC VPN tunnels between two endpoints and experience with HP or Aruba LAN switches.
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Must be able a team player with ability to succeed in a dynamic and fast-paced, multinational,environment.
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Must be a quick learner and have good listening skills with strong written and verbalcommunications skills to enhance collaboration in an English speaking company.
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Must have excellent organizational skills and multi-tasking ability.
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Must be able to prioritize and work in a time-conscious and time-effective manner.
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Ability to collaborate efforts of others in a cross functional environment.
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Must have advanced troubleshooting experience and critical thinking/reasoning ability to quicklyisolate issues in a large-scale network environment.
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Must be customer focused and results oriented.
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Excellent client and relationship management abilities.
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Must know how to use Microsoft Office applications.
Other Job Requirements
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One or more Aruba/Cisco/Microsoft certifications.
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Previous experience working in a NOC environment.
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Knowledge in the use of MS 365 Outlook email.
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Data Center and cabling knowledge a plus.
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Service oriented qualifications such as ITIL is preferred.
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Project Management qualification such as Prince2 Foundation or PMP certification would be advantageous.
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Fluent in English communication skills, other spoken languages may be helpful but not required.
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Knowledge or Experience with any or all of the below desired:
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802.11, wireless analysis & security auditing. (Ability to perform RF surveys a plus)
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Packet captures & analysis techniques
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LAN/WAN technologies, OSPF,MPLS, IPsec, VPN, BGP, and EIGRP
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Writing scripts to assist in streamlining configurations changes and health checks
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Developing and implementing BYOD strategies
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Developing and implementing wired and wireless Guest Access Controls (Aruba ClearPass,Cisco ISE)
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PRTG Monitoring
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Aruba Central device management
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Wireshark for analysis and network troubleshooting
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Microsoft 365 tools and co-pilot is a plus
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Android and Apple phones/tablets
Preferred Qualifications
To be Considered Candidates:
Must be authorized to work in the country where the position is located.
We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by governing law.
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