Senior Manager - Operations

HP, INOn-siteSenior$7k–$11kFound 5 days ago
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hospital operationspatient carequality compliancemismanagementstaff managementprocess improvementbudgetingkpi monitoring

Contact-8756570851

  • Lead and oversee day-to-day hospital operations to ensure smooth and efficient functioning.
  • Monitor operational performance across all clinical and non-clinical departments.
  • Ensure compliance with hospital policies, SOPs, quality standards, and regulatory requirements.
  • Coordinate with HODs and departmental teams to resolve operational issues effectively.
  • Monitor patient flow, service delivery, turnaround time, and overall patient experience.
  • Identify operational gaps and implement corrective and preventive actions.
  • Drive initiatives for improving operational efficiency, productivity, and cost optimization.
  • Ensure effective coordination between Clinical, Nursing, Administration, Billing, and Support Services.
  • Monitor manpower utilization, duty deployment, and departmental staffing requirements.
  • Review MIS, operational reports, KPIs, and performance dashboards for management review.
  • Handle patient grievances and ensure timely resolution in coordination with concerned departments.
  • Ensure readiness for internal audits, quality assessments, and accreditation requirements.
  • Develop and implement process improvements to enhance service quality and efficiency.
  • Support management in planning, budgeting, new initiatives, and operational strategies.
  • Ensure a culture of accountability, teamwork, patient-centricity, and continuous improvement.

Pay: ₹600,000.00 - ₹900,000.00 per year

Work Location: In person

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Fortis Hospital KangraSenior Manager - Operations
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