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Freshworks

Specialist - Customer Success (EX) Top Tier

Chennai, Tamil NaduOn-siteIndividual contributorvia adzuna
customer relationship managementretentionstakeholder engagementcommunication

Observed pay for customer success jobs

Among 68 openings that publish compensation, the median stated annual range is $97K–$120K USD. This uses observed listing data across 889 live jobs, never an estimated salary.

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Job Description Key Responsibilities Customer Relationship Management: Build and nurture customer relationships with a portfolio of assigned accounts, post onboarding through the entire customer lifecycle. Retention Excellence: Focus on ensuring high customer retention rates and meeting retention goals. Stakeholder Engagement: Develop and maintain trusted working relationships with key decision-makers and power users within client organizations. Client Understanding: Gain a deep understanding o…

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