Urgently seeking experienced Front of House Manager for new restaurant in Kuil River area to start immediately
Core Responsibilities:
Staff Management & Scheduling:
- Recruit, hire, train, and appraise hosts, servers, bartenders, bussers, and food runners.
- Create weekly shift schedules to balance labor costs with peak-hour coverage
Custumor Relations & Service Quality:
- Greet patrons, manage reservations, and monitor the flow of the dining room.
- Handle customer complaints, resolve conflicts in real time, and process refunds, or discounts.
- Frequently touch tables to check on cust satisfaction
Operations & Communication:
- Maintain clear lines of communication between the front staff and the kitchen/back-of-house.
- Oversee opening and closing duties, including cash drawers, tip pooling, and safe drops
Safety & Compliance:
- Enforce local health, sanitation, and safety regulations for staff and guests.
- Maintain the physical appearance, cleanliness, and ambiance of the front areas
Pay: R8 500,00 - R12 000,00 per month
Work Location: In person
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