Job Description
Accounts Executive with PO Processing Experience - USA
Location: Remote
Experience: 4 to 5 years
Shift Timings: 6.00 PM to 3.00 AM IST
Objective:
To ensure accurate and timely processing of customer Purchase Orders (POs) from receipt to fulfillment, maintaining coordination between sales, finance, and operations.
Key Responsibilities:
PO Receipt & Verification
Receive purchase orders via email, portal, or CRM system.
Verify PO details — customer information, product codes, quantities, pricing, delivery dates, and terms.
Ensure alignment with quotations, contracts, or master agreements.
Order Entry & Acknowledgment
Enter verified PO details into the ERP/Order Management System (e.g., SAP, Oracle, Zoho, Tally, etc.).
Generate Sales Order and send order acknowledgment to the customer.
Flag discrepancies or missing details for clarification.
Coordination & Approval
Coordinate with internal teams (Sales, Finance, Warehouse, and Logistics) for credit checks, product availability, and dispatch scheduling.
Obtain necessary approvals before order confirmation.
Order Tracking & Fulfillment
Monitor order status and ensure timely dispatch.
Update customers with expected delivery timelines or any delays.
Work closely with logistics for shipment tracking and documentation.
Billing & Closure
Coordinate with the billing team for invoice generation post-delivery.
Ensure PO, invoice, and delivery note reconciliation for accuracy.
Maintain records for audit and reporting.
Reporting & Analysis
Track order processing timelines and backlog.
Generate daily/weekly order status and PO processing reports.
Highlight delays, errors, or recurring issues for process improvement.
Key Skills Required
Strong attention to detail and accuracy
Good communication and coordination skills
Knowledge of ERP/Order Management systems
Understanding of sales operations and billing cycles
Time management and ability to handle multiple POs simultaneously