We are looking for a customer-focused and results-driven Customer Sales Associate to deliver exceptional customer service while achieving sales targets and maintaining the overall appearance and operations of the store. The ideal candidate is proactive, team-oriented, and committed to providing an excellent shopping experience.
Location: Robinsons Place Manila (Ermita)
Key Responsibilities
Sales and Customer Service
- Achieve individual daily sales targets and contribute to the store's overall sales goals.
- Provide excellent customer service by assisting customers, answering product inquiries, and recommending suitable merchandise.
- Promote products and suggest additional items to maximize sales opportunities.
- Recommend strategies to improve the movement of slow-selling merchandise.
Inventory and Asset Management
- Monitor stock levels and report items that require replenishment.
- Replenish and organize merchandise on the selling floor.
- Ensure all products are properly tagged with accurate price labels and barcodes.
- Participate in scheduled monthly and quarterly inventory counts.
- Adhere to company policies and procedures to safeguard inventory, cash, fixed assets, store equipment, and other company property from loss, theft, or damage.
Store Image and Housekeeping
- Maintain a professional appearance by observing proper grooming standards and wearing the prescribed company uniform.
- Ensure the store is clean, organized, and visually appealing at all times.
- Arrange merchandise displays in accordance with company merchandising standards.
Compliance and Administrative Support
- Comply with all company rules, policies, and operating procedures.
- Attend regular store meetings, training sessions, and other company activities.
- Foster a positive work environment by maintaining professional and respectful relationships with colleagues.
- Perform administrative and other duties as assigned by the Store Supervisor or immediate superior.
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