Account Manager – SaaS Company
Company: LocalSocialPro Location: Remote / Work From Home – Philippines Salary: ₱25,000 – ₱40,000 PHP per month Position: Full-Time
About LocalSocialPro
LocalSocialPro is a growing SaaS company helping businesses simplify and automate their social media marketing.
We’re looking for a friendly, confident, and organized Account Manager to work directly with our customers over the phone and help them get the most out of our platform.
This is a work-from-home position for someone who enjoys talking to customers, solving problems, building relationships, and helping clients succeed.
What You'll Do
- Speak with customers regularly by phone and video call
- Welcome and onboard new customers
- Walk customers through the LocalSocialPro platform
- Help customers complete their account setup
- Answer questions and provide basic product support
- Follow up with customers who need assistance
- Build strong relationships with assigned accounts
- Help reduce cancellations and improve customer retention
- Identify customers who may benefit from additional services or upgrades
- Document customer conversations and account updates
- Coordinate with our sales, support, and management teams when necessary
- Make sure customers are happy, active, and getting value from LocalSocialPro
What We're Looking For
You should be comfortable spending a significant portion of your workday speaking with customers on the phone.
We're looking for someone who:
- Has excellent spoken and written English
- Is confident and professional on the phone
- Has strong customer service and communication skills
- Is friendly, patient, and solution-oriented
- Can confidently handle customer concerns and objections
- Is comfortable learning new software
- Is organized and good at following up
- Can work independently from home
- Has a reliable computer, internet connection, and quiet workspace
Experience working with SaaS, customer success, account management, sales, call centers, or customer support is highly preferred.
Compensation
₱25,000 – ₱40,000 PHP per month, depending on experience and qualifications.
There is room for growth as LocalSocialPro continues to expand.
Why Join LocalSocialPro?
You’ll be joining a growing technology company where your role directly impacts customer success and retention. This is an opportunity to build a long-term career in SaaS while working remotely from home.
If you're confident on the phone, enjoy working with customers, and want to grow with a fast-moving software company, we'd love to hear from you.
How to Apply
Please submit your resume along with a short introduction explaining your experience working with customers over the phone.
Bonus: Include a short voice recording introducing yourself and explaining why you would be a great fit for the Account Manager position.
Pay: Php25,000.00 - Php40,000.00 per month
Benefits:
- Work from home
Work Location: Remote
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