Healthcare Quality Analyst – Medical Billing / RCM (Cebu)
Work Location: Cebu City Work Arrangement: 100% Onsite Shift Schedule: Night Shift Start Date: ASAP
Job Summary
We are looking for an experienced Healthcare Quality Analyst to support a US Healthcare account specializing in Revenue Cycle Management (RCM). The ideal candidate must have a strong background in healthcare operations, particularly medical billing, along with proven quality auditing, data analysis, reporting, and performance monitoring capabilities.
Qualifications and Requirements
- Must be a college graduate.
- At least 1 year of experience as a Quality Analyst in a Healthcare BPO environment.
- At least 2 years of experience handling a US Healthcare account, specifically within RCM or Medical Billing.
- Strong healthcare background with experience in quality auditing and people management.
- Advanced Microsoft Excel skills.
- Must be knowledgeable in creating dashboards from scratch.
- Extensive experience in data analysis, performance trend identification, quality reporting, and calibration.
- Strong analytical, communication, and problem-solving skills.
- Must be amenable to working onsite in Cebu City.
- Willing to work on a night shift schedule.
Key Responsibilities
- Conduct quality audits to ensure compliance with established healthcare processes and quality standards.
- Monitor and evaluate team performance and identify recurring quality gaps.
- Analyze quality data and performance trends to recommend process improvements.
- Prepare quality reports and develop performance dashboards using Microsoft Excel.
- Facilitate quality calibration sessions and provide actionable feedback.
- Collaborate with operations and training teams to improve overall service delivery and quality performance.
How to Apply
Interested candidates may send their updated CV to:
noel.tio@outlook.com n.tio@epsilongroupservices.com
Email Subject: Healthcare Medical Billing QA
Pay: Php40,000.00 - Php45,000.00 per month
Benefits:
- Health insurance
- Life insurance
Work Location: In person
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