GRAINSCO is looking for a Sales Operations Supervisor who will lead and supervise our Sales Coordination team and ensure smooth day-to-day support of the Sales Department.
The position is responsible for ensuring that quotations, customer inquiries, sales orders, documentation, deliveries, and sales follow-ups are properly coordinated and completed on time.
Key Responsibilities
- Supervise and guide the Sales Coordinators in their daily activities.
- Ensure timely preparation and processing of quotations, sales orders, purchase requests, and other sales documents.
- Monitor customer inquiries, quotations, pending orders, and follow-ups.
- Coordinate with Sales, Purchasing, Warehouse, Logistics, Accounting, Engineering, and Service departments.
- Monitor order status and ensure customers and sales personnel are properly updated.
- Maintain accurate and updated sales records, reports, and customer information.
- Monitor Sales Coordinator performance and departmental KPIs.
- Identify delays, bottlenecks, and process issues and recommend improvements.
- Ensure proper documentation and compliance with company procedures.
- Assist Sales Management in preparing sales reports, forecasts, and performance monitoring.
- Help ensure that the Sales team receives efficient and timely back-office support.
Qualifications
- Bachelor's degree in Business Administration, Marketing, Management, Industrial Engineering, or related field.
- At least 3–5 years of experience in Sales Operations, Sales Coordination, Sales Administration, or a similar role.
- Preferably with at least 1–2 years of supervisory or team-lead experience.
- Experience in machinery, industrial equipment, automotive, construction equipment, agricultural equipment, or other B2B businesses is an advantage.
- Strong organizational and coordination skills.
- Good leadership and people-management skills.
- Strong attention to detail and ability to handle multiple transactions simultaneously.
- Proficient in Microsoft Office or Google Workspace.
- Experience using ERP, CRM, or sales management systems is an advantage.
- Good written and verbal communication skills.
- Customer-oriented, proactive, and able to work effectively across different departments.
Pay: Php30,000.00 - Php35,000.00 per month
Work Location: In person
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