Scrum Master / Project Manager

At Grape Up, our mission is to use technology to drive software innovation. Together with our clients in the automotive industry, we build enterprise cloud solutions that support connected vehicle experiences and business processes, including customer and product management, digital services, and business-specific workflows.

We’re looking for a hands-on Scrum Master/Project Manager who enjoys working with people and wants to grow in delivery management. You will coordinate several small software development and support projects, helping teams organize their work, resolve blockers, and meet agreed commitments. You will apply Agile practices pragmatically, adapting them to each project’s needs and constraints.

Responsibilities

• Act as Scrum Master in Scrum-based projects: facilitate planning, daily meetings, backlog refinement, reviews, and retrospectives, supporting communication and continuous improvement

• Help define project goals, scope, requirements, delivery plans, and quality metrics, and actively monitor project execution

• Coordinate delivery against agreed sprint goals, planned scope, and story-point commitments, ensuring plans reflect team capacity and maintain quality standards

• Support a consistent estimation process by helping teams clarify requirements, identify dependencies, and break work into manageable stories and tasks

• Coordinate backlog and task prioritization with clients and teams, balancing development, maintenance, and urgent support needs

• Proactively help resolve blockers, identify and mitigate risks, and escalate issues requiring additional support or decisions

• Prepare and maintain project documentation, including plans, meeting notes, decisions, action items, process descriptions, and status reports

• Improve delivery processes by introducing practical Agile techniques, tools, and practices suited to the project context

• Coordinate the team’s response to support issues, ensuring active follow-up, clear ownership, timely communication, and resolution within applicable SLA targets

• Report project status, delivery risks, and support issues to internal and external stakeholders

• Proactively consult clients, address their needs, and develop strong business relationships

• Support team members’ professional development through constructive feedback

Requirements

• 3+ years of experience in software development or software delivery, including involvement in team coordination, Agile facilitation, or project management

• Experience working with people and teams, with a focus on collaboration, coordination, or people management

• Solid, practical knowledge of project management, Agile, software development methodologies, and delivery processes

• A working understanding of estimation, capacity planning, backlog management, and prioritization

• Strong organizational skills and the ability to coordinate several small projects with different priorities

• Ability to prepare clear, structured documentation and keep it up to date

• Understanding of support processes, incident priorities, escalation paths, and SLA commitments

• Familiarity with popular project management and collaboration tools, such as Jira and Confluence

• Excellent command of English for client communication, meetings, and documentation

• Strong interpersonal skills, a goal-oriented approach, and a proactive attitude

• Willingness to visit the office and travel occasionally for business

• A match with our culture: a team player who communicates openly, focuses on delivering value, takes initiative, and contributes to a friendly, collaborative atmosphere

Nice to have

• Experience working on large-scale, corporate projects

• Experience in using AI/LLM-powered tools in a professional context

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