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Healthcare Australia

Customer Care Manager - Home Care

Melbourne, Melbourne RegionOn-siteIndividual contributorvia adzuna
customer servicecare coordinationcase managementrelationship management

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Job Description As a Care Coordinator, you'll manage a portfolio of Home Care clients and be their trusted point of contact throughout their care journey. You'll conduct client assessments, develop personalised care plans, coordinate services, monitor outcomes, and work closely with internal teams to ensure every client receives exceptional care. This is a varied role that combines customer service, care coordination, relationship management and case management. Other day to day activities incl…

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