Dispatch Agent
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Reach the decision-maker — $5About the role
Role: Be the contact person for customers and service technicians Administer and schedule service technicians in the field, taking into account product and customer knowledge as well as temporal and spatial availability Ensure customer satisfaction through compliance with agreed service level agreements while taking into account high economic efficiency Handle escalations Ensure service documentation and update if necessary Requirements: B2 English Ability to work independently Quick comprehens…
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