We are looking for an experienced and results-driven Operations Team Lead to oversee daily operations, manage team performance, and ensure operational efficiency. The ideal candidate should possess strong leadership skills, excellent communication abilities, and a proven track record of handling operational processes and Team Management.
Job Title: Operations Team Lead
Location: Kannammoola,Thiruvananthapuram, Kerala
Salary: ₹30,000 - ₹35,000 per month
Experience Required: Minimum 6 Years
Employment Type: Full-Time
Key Responsibilities
- Lead and supervise the operations team to ensure smooth day-to-day business activities.
- Monitor team productivity and performance against defined KPIs and targets.
- Allocate tasks, manage workloads, and ensure timely completion of assignments.
- Identify operational challenges and implement effective solutions.
- Coordinate with internal departments to improve workflow and service delivery.
- Handle escalations and resolve operational issues efficiently.
- Prepare and maintain operational reports and performance metrics.
- Train, mentor, and support team members to enhance performance and professional growth.
- Ensure compliance with company policies, procedures, and quality standards.
- Drive continuous improvement initiatives to enhance operational efficiency and customer satisfaction.
Requirements
- Minimum 6 years of experience in Operations, Team Management, or a similar role.
- Strong leadership and people-management skills.
- Excellent communication and problem-solving abilities.
- Proficiency in MS Office and operational reporting tools.
- Bachelor's degree preferred.
Interested candidates may contact: 7397623270
Pay: ₹30,000.00 - ₹35,000.00 per month
Work Location: In person
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