Manager, People & Culture

Position Name: Manager, People & Culture

Location: North Vancouver, British Columbia, Canada Industry: Home Care / Healthcare Services Work Schedule: On-site – 5 days a week Employment Type: Full-time

About the Client:

Our client is a growing home care organization committed to delivering high-quality, compassionate in-home care services. With a strong focus on people, employee experience, and operational excellence, the organization strives to build a supportive workplace where employees can thrive and grow.

The organization is looking for a hands-on Manager, People & Culture who can lead its HR function, strengthen recruitment and retention, improve HR processes, and drive the effective implementation and management of HR technology.

Position Overview:

The Manager, People & Culture will lead and strengthen the organization's HR operations, working closely with the leadership, recruitment, and onboarding teams.

The ideal candidate will have strong experience managing an HR team in a high-volume recruitment environment, handling both temporary and permanent staffing requirements.

A key requirement for this position is hands-on experience with Dayforce HRIS implementation, execution, and management, along with a strong understanding of British Columbia employment legislation.

This is an operational leadership role requiring someone who can manage daily HR activities while implementing efficient systems, processes, and employee engagement initiatives.

Role and Responsibilities:

1. HR Leadership & Team Management

· Lead, mentor, and manage the HR and recruitment team.

· Oversee recruitment operations for both temporary and permanent staffing requirements.

· Establish recruitment priorities, team targets, and performance expectations.

· Work closely with senior management to align HR strategies with business objectives.

· Handle employee relations, workplace concerns, disciplinary matters, and conflict resolution.

2. Dayforce HRIS Implementation & Management

· Lead and support the implementation, configuration, execution, and ongoing management of Dayforce HRIS.

· Ensure effective utilization of Dayforce for recruitment, onboarding, employee records, and HR workflows.

· Identify opportunities to automate HR processes and improve system efficiency.

· Maintain accurate employee information and HR documentation.

· Troubleshoot system-related issues and coordinate with vendors or technical teams when required.

3. Recruitment & Talent Acquisition

· Manage end-to-end recruitment activities for temporary, permanent, casual, part-time, and full-time positions.

· Lead and support recruiters in sourcing, screening, interviewing, and hiring candidates.

· Develop effective recruitment strategies to meet ongoing and high-volume staffing requirements.

· Monitor recruitment pipelines, hiring turnaround time, and team performance.

· Build relationships with educational institutions, community organizations, and other talent sources.

4. HR Compliance & Employee Relations

· Ensure HR policies, employment agreements, and workplace practices comply with British Columbia Employment Standards Act.

· Maintain compliance with applicable employment regulations and statutory requirements.

· Develop, review, and update HR policies, procedures, and employee documentation.

· Advise management on employment matters, employee relations, and workplace compliance.

5. Employee Engagement & Retention

· Develop initiatives to improve employee engagement, satisfaction, and retention.

· Strengthen onboarding, training, and employee development processes.

· Implement performance management systems, employee reviews, and development plans.

· Support managers in coaching employees and addressing performance-related concerns.

· Create a positive, inclusive, and high-performing workplace culture.

6. HR Operations & Process Improvement

· Review existing HR processes and identify opportunities for improvement.

· Develop standardized workflows, templates, and HR documentation.

· Monitor HR metrics, recruitment performance, employee turnover, and engagement levels.

· Ensure smooth coordination between HR, recruitment, onboarding, and management teams.

Required Qualifications & Experience:

• Mandatory CHRP (Certified Human Resources Professional) certification.
• 3+ years of progressive experience in Human Resources, People & Culture, or Talent Acquisition.
• Approximately 2–3 years of hands-on Dayforce HRIS implementation, execution, or management experience. This is a very strong preference and almost mandatory.
• Strong working knowledge of British Columbia Employment Standards and employment regulations.
• Proven experience leading and managing an HR team.
• Experience managing high-volume recruitment operations involving both temporary and permanent employees.
• Strong experience in HRIS implementation, system administration, process improvement, and HR operations.
• Experience managing recruitment, onboarding, employee relations, performance management, and employee engagement.
• Excellent leadership, communication, organizational, and problem-solving skills.

Preferred Qualifications / Assets:

• CPHR designation is an asset but not mandatory.
• Previous experience in healthcare, home care, senior care, or other service-driven industries.
• Experience with other HRIS, ATS, payroll, and recruitment platforms.
• Experience developing employee engagement and retention initiatives.
• Experience working in a fast-paced, high-growth organization.

Key Skills & Competencies:

• Dayforce HRIS Implementation & Management
• HRIS Administration & System Optimization
• HR Team Leadership
• High-Volume Recruitment Management
• Temporary & Permanent Staffing
• British Columbia Employment Standards
• HR Operations & Compliance
• Talent Acquisition & Workforce Planning
• Employee Relations & Performance Management
• Employee Engagement & Retention
• HR Process Improvement
• Change Management & Stakeholder Management

Ideal Candidate Profile:

We are looking for a proactive, hands-on HR leader who combines strong people-management capabilities with practical HR technology expertise.

The ideal candidate should be equally comfortable leading an HR team, managing continuous recruitment requirements, ensuring BC employment compliance, and driving Dayforce implementation and optimization.

Candidates who have successfully managed HR teams in organizations with ongoing temporary and permanent hiring requirements will be particularly well suited for this opportunity.

Pay: $45.00-$60.00 per hour

Expected hours: 40.0 per week

Benefits:

• Dental care
• On-site parking
• Paid time off

Work Location: In person

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