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Hotel Operations Manager

Melbourne, VIC, AUOn-siteIndividual contributorFrom $65kvia jobspy_indeed
hotel operationsfront officehousekeepingfood & beveragebudget managementstaff schedulingcustomer service

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Ode Hotels is a newly launched Australian boutique hospitality brand introduced in 2024 by EVT Hotels \& Resorts. The company focuses on luxury lifestyle hotels that combine heritage architecture with modern guest experiences across Australia.

Oversees the day\-to\-day operations of the hotel, ensuring excellent guest service, efficient departmental coordination, and achievement of operational and financial goals.

Key Responsibilities:

* Supervise daily hotel operations. * Manage front office, housekeeping, food \& beverage, and maintenance teams. * Ensure exceptional guest satisfaction and resolve service issues. * Monitor budgets, revenue, and operating costs. * Develop staff schedules, training, and performance reviews. * Ensure compliance with health, safety, and hospitality standards. * Coordinate with sales and marketing to maximize occupancy. * Prepare operational reports and implement service improvements.

Pay: From $10,000\.00 per month

Benefits:

* Childcare assistance * Company car * Dental insurance * Health insurance * Life insurance * Parental leave * Professional development assistance * Profit sharing * Relocation assistance * Vision insurance

Work Location: In person

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