We are looking for an experienced HR Manager to manage the complete employee lifecycle for our jewellery retail store. In a retail environment where trust, presentation, and customer service directly drive success, you will play a key role in maintaining smooth staffing, regulatory compliance, and a highly motivated sales and support team.
Key Responsibilities
- Recruitment & Onboarding: Source, interview, and hire sales staff, billing counter staff, security personnel, goldsmiths/karigars, and support teams. Conduct background checks and trade tests for specialized roles.
- Workforce & Shift Management: Oversee daily attendance, shift planning, rotational offs, overtime, and seasonal staffing during peak festival/wedding seasons.
- Payroll & Compliance: Process monthly salaries, sales incentives, and statutory compliances (PF, ESI, Professional Tax, Shops & Establishment Act, Gratuity).
- Store HR Policies & Integrity: Implement retail SOPs, cash/stock handling protocols, vault access rules, and security/loss prevention guidelines.
- Training & Development: Organize training programs covering product knowledge (gold purity, hallmarking, diamond basics), soft skills, upselling, and safety protocols.
- Employee Relations & Performance: Manage performance appraisals, incentive structures, grievance handling, engagement activities, and exit formalities.
- Security & Admin Coordination: Partner with security agencies for guard deployment, handle employee protocols respectfully, and manage administrative needs like uniforms and ID cards
Pay: ₹40,000.00 - ₹60,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Provident Fund
Work Location: In person
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