Impact BPOActive opening

Case Manager

Remote (United States)Found today
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We are seeking a highly organized and detail-oriented Personal Injury Case Manager to join our growing legal support team. This is a fully remote position, ideal for professionals with experience managing personal injury cases who thrive in fast-paced, client-focused environments.


Responsibilities:

  • Manage a full caseload of personal injury files from intake through settlement or litigation.

  • Maintain consistent communication with clients, providing case updates and addressing questions with professionalism and empathy.

  • Coordinate medical treatment, request and track medical records and bills.

  • Liaise with attorneys, insurance companies, medical providers, and third parties.

  • Monitor deadlines, follow up on outstanding items, and ensure compliance with case timelines.

  • Update and maintain accurate case notes and documentation in case management systems.

  • Assist with demand packages, settlement documentation, and general case preparation.

  • Ensure confidentiality and compliance with legal and ethical standards.


Qualifications:

  • Proven experience as a Personal Injury Case Manager or in a similar legal support role.

  • Strong knowledge of personal injury processes, terminology, and case lifecycle.

  • Excellent written and verbal communication skills in English.

  • Strong organizational skills and ability to manage multiple cases simultaneously.

  • Experience working with legal case management software and CRMs.

  • Ability to work independently in a remote environment.

  • Reliable internet connection and a quiet home workspace.

Originally posted on Himalayas

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Impact BPOCase Manager
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