Onboarding & Training: Guide new clients through product setup and initial training to help them achieve value quickly.
Relationship Management: Act as the primary point of contact for assigned accounts, building trust and loyalty.
Proactive Support: Monitor customer usage data and health scores to address potential risks or churn before they happen.
Cross-Functional Collaboration: Partner with sales, product, and tech support teams to resolve escalated client issues.
Growth Identification: Spot opportunities for account expansion, upselling, or contract renewals.
Pay: ₹18,000.00 - ₹23,000.00 per month
Work Location: In person
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