Indigo Books & MusicListing closed

Customer Experience Manager

Rocky View County, Calgary regionOn-siteLeadFound Aug 23
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customer experienceomni salesteam leadershipretail

Job Description The Customer Experience Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell Indigo’s products, promotions, and programs to our customers. They are responsible for the store’s omni-businesses, ensuring our customers have a frictionless shopping experience by identifying areas to improve and addressing gaps in store performance. They help create an environment and store cul…

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Indigo Books & MusicCustomer Experience Manager
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