Operations Manager (First Shift)

About the role

<div class="content-intro"><div class="base-markdown"> <p>At IEM, we’re not just building innovative electrical distribution systems, we’re shaping the future. IEM is dedicated to delivering world-class solutions for complex power needs. After 75 years, we continue to push the boundaries of what’s possible. Whether you’re an experienced professional or just starting out, you’ll have the opportunity to contribute, grow, and make a lasting impact on industries that power the world’s most dynamic markets.</p> </div></div><p><span data-contrast="auto">The&nbsp;Operations Manager</span><em><span data-contrast="auto">&nbsp;</span></em><span data-contrast="auto">is responsible for&nbsp;end-to-end ownership of the production value stream, driving operational performance, efficiency, and continuous improvement while ensuring alignment with strategic&nbsp;objectives&nbsp;and customer expectations.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">This role is accountable for meeting key performance indicators (KPIs) related to safety, quality, delivery, cost, and efficiency while fostering a data-driven, bottom-up problem-solving culture. They&nbsp;will lead a cross-functional production team, ensuring that workflow optimization, resource&nbsp;utilization, and Lean manufacturing principles are effectively applied to drive operational excellence.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-contrast="auto">This position collaborates closely with Planning, Materials, Quality, Engineering, and Maintenance to&nbsp;optimize&nbsp;processes, resolve bottlenecks, and implement continuous improvement initiatives that support long-term business growth.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span data-ccp-props="{}"><strong><span class="TextRun SCXW97359610 BCX8" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW97359610 BCX8">Please note: This position requires 100% in-office presence in our Jacksonville, FL</span><span class="NormalTextRun SCXW97359610 BCX8"> offices and does not offer remote work. First shift hours are from 7:00am - 3:30pm.</span></span></strong></span></p> <p><strong><span data-contrast="auto">Key Responsibilities:</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"201341983":0,"335551550":1,"335551620":1,"335559685":0,"335559737":0,"335559738":0,"335559739":160,"335559740":278}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">KPI Ownership &amp; Performance Management: Own, monitor, and drive improvement in key performance indicators (KPIs) including on-time delivery (OTD), first-pass yield (FPY), defects per unit (DPU), safety incidents, and cost efficiency within the value stream.</span> </li> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Lead Daily Operations: Oversee daily production activities, ensuring work is executed safely, efficiently, and in alignment with production schedules, quality standards, and operational goals. </li> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Team Leadership &amp; Accountability: Manage and develop a cross-functional team including production, quality, materials, and maintenance. Set expectations, provide coaching, and ensure accountability at all levels. </li> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Production Scheduling &amp; Efficiency: Partner with Production Planning and Materials teams to align demand with capacity, ensuring a balanced workflow, efficient material usage, and optimized labor deployment. </li> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Data-Driven Problem Solving: Lead root cause analysis and corrective actions for operational issues, using tools such as Pareto analysis, A3 problem-solving, and process mapping to drive improvements. </li> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Continuous Improvement &amp; Lean Implementation: Champion Lean manufacturing principles, eliminating waste and driving efficiency through 5S, Kaizen, Standard Work, and Value Stream Mapping (VSM) initiatives. </li> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Cross-Functional Collaboration: Work closely with Engineering, Quality, and Maintenance teams to identify and resolve design, process, or equipment issues affecting production. </li> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Compliance &amp; Safety: Ensure adherence to safety policies, quality standards, and regulatory requirements. Champion a culture of zero injuries and high-quality production. </li> <li data-leveltext="" data-font="Symbol" data-listid="5" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">The candidate will be expected to perform additional duties as assigned to support the team and organization<span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><strong><span data-contrast="auto">Qualifications:</span></strong><span data-ccp-props="{}">&nbsp;</span></p> <ul> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Bachelor’s degree in Engineering, Operations Management, Business, Industrial Technology, or a related field&nbsp;is preferred.&nbsp;</span> </li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">3-5 years of experience in manufacturing leadership, such as Production Supervisor, Manufacturing Manager, or Value Stream Leadership roles. </li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Proven track record of improving KPIs (e.g., cycle time reduction, FPY improvements, DPU reductions, or cost-saving initiatives). </li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Proven ability to develop, coach, and manage cross-functional teams, ensuring accountability and engagement. </li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Strong analytical and critical thinking skills with experience in using KPIs, root cause analysis, and Lean tools to drive decision-making. </li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Hands-on experience in Lean manufacturing, value stream mapping, waste elimination, and production workflow optimization. </li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Ability to communicate effectively with shop floor teams, peers, and senior leadership, ensuring alignment across the organization. </li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Strong ability to manage multiple priorities, meet deadlines, and drive results in a fast-paced environment. </li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Experience with ERP/MRP systems (INFOR/Syteline a plus), Tableau, and Microsoft Office (Excel, PowerPoint, Word) for reporting and data analysis. </li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Preferred certifications: Lean Six Sigma Green Belt (or higher), Project Management Professional (PMP). APICS, CPIM, or other supply chain-related certification is a plus for materials-heavy value streams. </li> <li data-leveltext="" data-font="Symbol" data-listid="6" data-list-defn-props="{"335552541":1,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1">Demonstrated career ambition with a track record of growth and increasing responsibility; highly promotable with the potential to take on broader leadership roles within a fast-paced, high-growth organization<span data-ccp-props="{}">&nbsp;</span></li> </ul> <p><span data-contrast="auto">Compensation actually offered for this role will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors.&nbsp;&nbsp;</span><span data-ccp-props="{"335559685":0}">&nbsp;</span></p><div class="content-conclusion"><p><strong>Why Join IEM</strong></p> <p>At IEM, you’ll join a team that powers some of the world’s most ambitious projects. We’re engineers, makers, and problem-solvers who thrive on tackling complex challenges and delivering solutions that keep industries moving forward. If you’re driven, collaborative, and ready to make an impact, we’d love to hear from you. Your creativity and passion can help us achieve great things—come be part of the journey.</p> <p>Learn more about IEM at <a href="https://www.iemfg.com">https://www.iemfg.com</a></p> <p>We offer comprehensive and competitive benefits package designed to support our employees' well-being, growth, and long-term success. View a snapshot of our benefits at <a href="https://www.iemfg.com/careers">https://www.iemfg.com/careers</a></p> <p><strong>Recruiting Scams</strong></p> <p>Beware of recruiting scams. IEM never charges candidates fees, and all recruiter emails come from an @iemfg.com address. If you suspect fraudulent activity, do not share personal information and report it to us at&nbsp;<a href="https://www.iemfg.com/contact/">iemfg.com/contact</a></p> <p><strong>Non-Discrimination Statement</strong></p> <p>IEM does not discriminate against any applicant based on any characteristic protected by law.</p> <p><strong>Privacy</strong></p> <p>Information collected and processed as part of your IEM Careers profile, and any job applications you choose to submit is subject to IEM's <a href="https://www.iemfg.com/ccpa/">Workforce Member Privacy Policy.</a></p></div>