Statistical Analyst

About the role

What if your analysis was the reason an organization made a better decision for its people? McLean \& Company, a division of Info\-Tech Research Group, is looking for a Statistical Analyst to turn employee survey data into insights that shape how organizations support their people. This isn't analysis work that sits in an untouched spreadsheet; it directly informs the research and evidence that HR leaders around the world rely on to make real decisions for their teams. You'll be joining a fun, hard\-working, collaborative team that takes real pride in the execution and delivery of their work.

McLean is a place where your voice will be heard – a place where you see the impact of your work on our 30,000\+ members. It is a place where you will find community and collaboration, where you will work with diverse individuals with their own unique stories and experiences. McLean is a place where success is celebrated by the whole team – a place where you are encouraged to stretch and grow.

**Key Responsibilities:**

The Statistical Analyst role is primarily responsible for survey data processing, analysis, reporting, and quality assurance. The core responsibilities include:

* Create custom analytics and reporting deliverables for McLean \& Company members, using tools such as R, Python, SQL, Excel, and PowerPoint to clean data, update pre\-existing scripts, build custom report templates, and format final reports to a polished, client\-ready standard. * Conduct analyses on survey data for the Diagnostics and broader HR Research teams by extracting and merging data from our full suite of diagnostics, including Engagement, New Hire, and Exit. * Identify opportunities to improve reporting by recommending clearer data displays and enhanced calculations that support validity, reliability, and action\-oriented insights. * Learn and work with McLean \& Company's proprietary survey platforms. * Participate in ongoing data collection/cleaning efforts and process improvement projects. * Provide an additional layer of quality assurance and troubleshoot problems that arise. * Act as a technical resource for data\-related questions. * Take on other duties as required as the team and product offerings continue to grow.

**Required Qualifications:**

* Bachelor’s degree in a quantitative field (e.g., Statistics, Data Science, Business Analytics, Economics) or in Human Resources, Sociology, or Psychology with strong quantitative/statistical coursework. * Proficiency with R and/or Python * Proficiency with the Microsoft Office suite specifically Excel and PowerPoint. * Experience and comfort in a customer service environment.

**Preferred:**

* Master’s degree is an asset but not required. * Proficiency with SQL and Git * Experience with employee lifecycle surveys * Experience or exposure to HR data and People Analytics is strongly preferred

**Skills:**

* **Data Analysis**. Good data visualization and storytelling skills. Ability to communicate complex concepts for business use. * **Customer Service**. Must be comfortable working directly with clients over phone/video meetings to scope requirements and work to find solutions. * **Problem\-Solving Skills**. Able to troubleshoot technical and data issues to identify root cause and propose a solution. Able to debug scripts efficiently. * **Organization and Attention to Detail**. Must be extremely organized with a track record of meeting deadlines, delivering on commitments, and high level of accuracy. * **Teamwork and Collaboration**. Work with other members of the Diagnostics team to balance workloads and share ideas/learning experiences. Maintain positive relationships within team and other departments. * **Change Management**. Adapt to process changes and improvements on an ongoing basis. * **Willingness to Learn**. Comfortable learning and working with various technologies and programming languages. Desire to learn, understand new things and how they work.

*ITRG is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, or any other legally protected factors. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.*

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