Duties and Responsibilities
A. Sales & Business Development
- Identify, prospect, and develop new client relationships, while expanding business opportunities with existing clients.
- Analyze prospective clients' business challenges and requirements to identify opportunities and craft effective solutions.
- Collaborate with the Solutions Architect and Sales Team Lead to develop conceptual solutions for major proposals.
- Negotiate pricing and close contracts with major clients in consultation with the Sales Team Lead, President, and relevant principals.
- Support the Accounting team by assisting in the follow-up of outstanding accounts receivables.
- Ensure high levels of customer satisfaction through regular engagement with senior management of client organizations.
- Work closely with the Project Manager to ensure smooth project execution and adherence to contractual commitments.
B. Partnership Development
- Ensure timely payment of accounts payable to partners.
- Network with industry and professional groups to explore new business opportunities and establish strategic partnerships.
C. Leadership & Management
- Develop and communicate clear sales goals aligned with the company’s business strategy.
- Anticipate potential challenges and take proactive measures to address them.
- Lead and facilitate team meetings to review progress, provide feedback, and discuss key updates, challenges, and opportunities for improvement.
- Actively participate in management committee meetings, contributing insights and recommendations on sales policies, strategies, and key issues.
- Build and maintain strong internal and external relationships to support team and company objectives.
- Foster a customer-centric culture, ensuring both internal and external customers receive the highest level of service.
- Work closely with the Sales Team Lead to understand key responsibilities, strategies, and operations to ensure continuity and smooth succession when needed.
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