InfosysActive opening

Lead - Client Operations & Services

KA, INOn-siteLeadFound 7 days ago
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accounts payableclient managementsupply chainerpmicrosoft axsalesforcesapvendor management

Key Responsibilities:


  • The Accounts Payable Manager has people management Client management stakeholder management and account management responsibility
  • Your duties will include but are not restricted to
  • Maintain and promote relationships with client key contacts who may be determining design opportunities and deal with existing business challenges
  • Ensure customer Supplier satisfaction as it pertains to supply chain management and other value added services
  • Requires experience interacting with vendors
  • Extensive understanding of Supplier Accounting and Inventory accounting models within the electronics industry
  • Requires comprehensive ability to develop strategic plans for all assigned accounts incorporating in depth knowledge of client s key supplier lines
  • Must be able to prepare comprehensive internal quarterly business reviews iQBR presenting strategic plans and implementation steps to grow sales demand creation and improve customer service
  • Ability to lead regular QBRs with major customers that unlock additional opportunities
  • Must be able to promote and sell the value add supply chain and full life cycle programs offered by the client
  • Requires proficiency in Microsoft AX SalesForce
  • com SAP Oracle
  • Responsible for providing outstanding customer service to Client s suppliers corporate departments
  • and sales branches by staying within Service Level Agreements
  • Maintain open communication with supplier contacts as well as sales branch and asset personnel in order to obtain and maintain up to date supplier information
  • Build and maintain relationships with external partners vendors and industry peers to stay informed about emerging threats and best practices
  • Collaborate with external parties to enhance SOC capabilities and effectiveness
  • Communicates most complex AP related processes and status to external and internal suppliers written and verbally
  • JOB COMPLEXITY
  • Requires knowledge and experience in own discipline still acquiring higher level knowledge and skills

Preferred Skills:


BPM->Leadership - JL6B

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InfosysLead - Client Operations & Services
Apply to this job