We are looking for an Accounts Receivable Executive to join our Penang Finance Shared Service Centre, supporting Singapore finance operations for our Specialist Division and Radlink businesses.
This role focuses on collections, receipt allocation, customer account reconciliation, and insurance and panel receivables.
Responsibilities
- Monitor AR ageing and follow up with customers, insurers, panel providers and corporate clients on overdue payments.
- Issue monthly Statements of Account, payment reminders and collection follow-ups.
- Investigate payment disputes and escalate long-outstanding balances and collection risks.
- Record and allocate customer receipts accurately against outstanding invoices.
- Perform bank and customer account reconciliations, resolving unidentified receipts, short payments, overpayments and unapplied cash.
- Reconcile sales and collection records between operational systems and accounting records.
- Reconcile insurance claims and panel receivables through insurer and third-party administrator portals.
- Follow up on outstanding or rejected claims, underpayments and disputed deductions.
- Record administrative fee deductions accurately.
- Maintain complete and accurate customer master records.
- Support month-end and year-end closing, including AR ageing reports, reconciliations, bad debt assessments and supporting schedules.
- Assist with audit requests, process improvements, automation initiatives and system implementations.
- Perform other finance duties as assigned.
Requirements
- Diploma or Degree in Accounting, Finance, Business Administration or a related field.
- Minimum 2 years of relevant experience in accounts receivable, collections, credit control or finance operations.
- Good understanding of collections, receipt allocation and customer account reconciliations.
- Proficiency in Microsoft Excel and accounting or ERP systems.
- Good communication, problem-solving and follow-up skills.
- Strong attention to detail and the ability to work independently and meet reporting deadlines.
- Willing to support Singapore business hours and work with Singapore-based stakeholders.
- SSC/BPO experience and exposure to Singapore or regional finance operations would be an advantage.
- Professional accounting qualifications such as ACCA or CPA would be an advantage.
- Candidates available immediately or at short notice are encouraged to apply.
Pay: RM3,000.00 - RM4,500.00 per month
Application Question(s):
- What is your notice period or earliest available start date?
- What is your expected monthly basic salary in RM?
- Are you legally authorised to work in Malaysia without requiring employer sponsorship for a work permit?
Experience:
- Accounts Receivable: 2 years (Required)
Work Location: Hybrid remote in Bayan Lepas
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