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7+ years of experience as a Process Analyst, Business Analyst, or in a related operational improvement role, including experience leading initiatives end-to-end.
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Proven track record leading process improvement initiatives from discovery through implementation and adoption.
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Strong analytical, critical thinking, and problem-solving abilities, with experience translating complex findings into clear business recommendations.
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Advanced experience with process mapping and workflow design tools such as Visio, Lucidchart, or similar platforms.
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Advanced proficiency with Microsoft Excel.
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Excellent verbal, written, and executive-level communication skills.
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Ability to work independently, lead cross-functional teams, and manage multiple senior stakeholders in fast-paced environments.
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Advanced English proficiency, written and spoken, required for daily collaboration with U.S.-based teams and client-facing engagements.
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Valid passport and up-to-date travel documentation for the United States, as occasional international travel may be required depending on client and project needs.
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Lead the analysis of current business processes, workflows, and operational procedures to identify inefficiencies and high-impact improvement opportunities.
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Own the development and governance of process documentation, including process maps, value stream maps, outcome and dependency mapping, workflows, and standard operating procedures (SOPs).
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Partner directly with senior business stakeholders and cross-functional teams to shape requirements and resolve complex operational challenges.
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Lead data analysis efforts to support process optimization and continuous improvement initiatives at scale.
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Design, prioritize, and drive the implementation of process improvement projects aligned with organizational goals and business objectives.
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Define and monitor KPIs and operational metrics to evaluate the effectiveness of implemented changes and guide course corrections.
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Facilitate executive-level process discussions, workshops, and collaboration sessions with stakeholders and teams.
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Lead training and change management efforts to support user and team adoption of new processes and procedures.
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Prepare and present findings, recommendations, and business cases directly to leadership.
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Drive operational excellence initiatives and set the standard for process standardization across the organization.
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Mentor and guide junior process analysts on methodology, tools, and best practices.
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Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field.
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Experience with reporting and visualization tools such as Power BI.
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Deep expertise in Flow Engineering methodologies or concepts.
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Lean Six Sigma (Green Belt, Black Belt) or equivalent process improvement certification.
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Experience mentoring or leading junior analysts on process improvement projects.
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Competitive salary
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Opportunity to lead process transformation initiatives directly with a client's operations team, with high visibility and ownership.
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Flexible, primarily remote work environment.
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Deep exposure to Flow Engineering methodologies within a fast-paced consulting environment.
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Growth path into engagement leadership or practice leadership roles within Integratz.
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Collaborative, cross-functional culture with direct access to leadership and stakeholders.
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