Our Client is looking for a Housekeeper to join their team.
Location: Franschhoek
Main Responsibilities
- Maintain cleanliness and upkeep of hotel rooms and guest communal areas.
- Perform turndown and general housekeeping services to ensure a seamless guest experience.
- Exceed guest expectations from arrival to departure across all areas of their stay.
- Ensure all guest special requests and requirements are clearly communicated and fulfilled by relevant departments.
- Deliver consistently high standards of service at all times.
- Use creative thinking to enhance the overall guest experience.
- Adhere to and maintain health and safety standards at all times.
Experience and Skills
- Minimum of 2 years housekeeping experience in a luxury hotel or similar environment.
- Knowledge of cleaning products, techniques, and housekeeping methods.
- Strong time management and punctuality.
- Ability to follow standard operating procedures (SOPs).
- High attention to detail.
- Ability to remain calm, professional, and efficient under pressure.
- Impeccable grooming standards.
- Strong personal and professional integrity.
Qualifications and Requirements
- Matric Certificate or equivalent advantageous.
- Good communication skills in English.
- High level of physical endurance.
- Ability to work shifts, including night shifts.
Desired Skills:
- Housekeeper
- Room Attendant
- Floor Supervisor
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