Job Title: International Telecaller / US Sales Executive
Location: Remote — India Shift: US business hours, preferably 9:00 AM−6:00 PM9{:}00\ \text{AM} - 6{:}00\ \text{PM}9:00 AM−6:00 PM Eastern Time, approximately 6:30 PM−3:30 AM6{:}30\ \text{PM} - 3{:}30\ \text{AM}6:30 PM−3:30 AM IST during US daylight-saving time. Company: Matrix Monkey Digital Marketing Job Type: Full-time
Role Overview
We are looking for a confident, target-driven International Telecaller to contact businesses in the United States and introduce our digital marketing services. Your primary goal is to identify qualified business owners or decision-makers, understand their marketing needs, and schedule consultations for our sales or strategy team.
This is an outbound calling and appointment-setting role. It is not a customer-support position.
Key Responsibilities
- Make outbound calls to prospective US businesses using company-provided leads, CRM, and calling tools
- Reach business owners, marketing managers, and other decision-makers
- Introduce Matrix Monkey’s digital marketing services clearly and professionally
- Use provided call scripts while adapting naturally to each prospect’s business and objections
- Qualify prospects based on their business type, current marketing activity, needs, budget potential, and decision-making authority
- Schedule qualified discovery calls or sales appointments for the closer or account strategist
- Follow up with leads through phone calls, email, SMS, or CRM tasks as assigned
- Maintain accurate lead records, call notes, outcomes, follow-up dates, and appointment details in Zoho CRM
- Handle common objections professionally, such as “not interested,” “we already have an agency,” or “send me information”
- Meet daily activity targets for calls, conversations, follow-ups, and booked appointments
- Coordinate with the sales and marketing teams to improve scripts, lead quality, messaging, and conversion rates
- Attend regular sales training, role-play sessions, and performance reviews
- Work strictly during assigned US business hours from India
Required Skills and Qualifications
- Strong spoken and written English with a clear, understandable accent
- Prior experience in international calling, US outbound sales, appointment setting, lead generation, or telemarketing
- Comfortable making high volumes of outbound calls every day
- Ability to speak confidently with US-based business owners and decision-makers
- Basic understanding of digital marketing services, including SEO, Google Ads, social media marketing, website design, lead generation, and reputation management
- Experience using a CRM system; Zoho CRM experience is preferred
- Strong listening, persuasion, objection-handling, and follow-up skills
- Ability to work independently in a remote environment
- Stable high-speed internet, a reliable computer/laptop, headset, and a quiet workspace
- Willingness to work night shifts in India aligned with US time zones
Performance Expectations
- Complete assigned outbound call volume every working day
- Generate meaningful conversations with relevant prospects
- Book qualified appointments, not just calendar entries
- Maintain complete and accurate Zoho CRM activity records
- Meet weekly and monthly appointment and conversion targets
- Demonstrate punctuality, professionalism, and consistent follow-up discipline
Preferred Qualifications
- Experience selling digital marketing, SaaS, web design, advertising, or B2B services
- Familiarity with US business culture and common sales objections
- Experience with Zoho CRM, Google Workspace, Calendly, dialers, or email outreach tools
- Previous work in a night-shift international process
Compensation
- Fixed monthly salary based on experience and communication skills
- Attractive performance incentives for qualified appointments, attended appointments, and closed deals
- Growth opportunity into a senior sales executive, account manager, or closer role based on results
How to Apply
Send your resume along with a 60-second voice recording introducing yourself in English. Please include your experience with US calling, outbound sales, appointment setting, and CRM tools.
Pay: ₹8,869.78 - ₹28,782.91 per month
Work Location: In person