IntouchCXActive opening

Sales Operations Manager

Manila, P00, PHOn-siteLeadFound today
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sales managementcoachingsalesforcesalesloftb2b selling

Job Description As the Inside Sales Manager, you will lead a team of roughly 15 Marketing Solutions Specialists who sell the program's Marketing Solutions to small and medium-sized child and senior care businesses (daycare, skilled nursing, senior/memory/adult care). Reporting to the Director of Inside Sales, you will be responsible for your team’s daily activity, pipeline health, and quota attainment. You will coach reps through every stage of the cold-calling and warm follow-up sales cycle, and you will play an active role in hiring, onboarding, and developing new talent. This is a hands-on leadership role for a high-energy coach who thrives on accountability, motivates through the numbers, and wants to grow into senior sales leadership.

What You’ll Be Working On:

  • Drive team sales, revenue, and retention KPIs, and consistently achieve team quota on a weekly and monthly basis.

  • Lead, coach, and develop a team of approximately 10-15 Marketing Solutions Specialists in effective B2B selling, objection handling, and closing techniques.

  • Monitor daily and weekly activity (100 dials and 3+ hours of talk time per rep per day), pipeline coverage, opportunity progression, and sales goals.

  • Hold regular 1:1s, call coaching sessions, and team huddles, using call reviews and data to drive performance improvement.

  • Creatively motivate your team to hit their numbers daily and weekly, and build a culture of accountability, positivity, and resilience.

  • Foster a high-retention culture by driving engagement, team morale, and professional development.

  • Participate in interviewing and hiring for new hire classes.

  • Support the design and delivery of onboarding and training programs, ensuring new reps are ramping on pace through their first weeks.

  • Identify and develop future leaders within your team.

  • Ensure accurate account information and consistent activity logging in Salesforce and Salesloft.

  • Analyze sales and financial metrics with the Director and management team, and report on team performance, trends, and risks.

  • Work cross-functionally with Client Services, HR, and IT.

  • Step in to assist with sales calls, escalations, onboarding, and customer service initiatives as necessary.

Qualifications

  • 4+ years of B2B sales experience, including cold-calling, with a proven record of meeting or exceeding quota.

  • 1-3 years of experience managing, leading, or coaching a sales team (including team lead or senior rep with formal coaching responsibilities).

  • Ability to coach reps on prospecting, objection handling, persuasion, and closing.

  • Strong analytical skills, with the ability to use performance data to diagnose problems and drive improvement.

  • Ability to create a strong team dynamic, accountability, and a culture of success.

  • Organized and process-driven, with the ability to manage priorities across a team and across the full sales cycle.

  • Excellent verbal and written communication skills, including the ability to communicate priorities and ideas to employees at all levels of the organization.

  • A passion for developing people and helping them reach their personal and professional goals.

  • Strong problem-solving, time management, and attention to detail, with the ability to multitask.

  • Motivation, drive, and a high level of energy and resilience in a high-activity environment.

  • Experience with Salesforce and SalesLoft is highly preferred.

Pay: Php80,000.00 - Php120,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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IntouchCXSales Operations Manager
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