Are you a seasoned Business Analyst who thrives on turning complex business challenges into clear, actionable solutions? We are looking for a Senior Business Analyst with strong process knowledge to join a dynamic team where your ability to bridge the gap between business and technology will make a real impact.
What you'll do:
- Engage business stakeholders to identify business needs, challenges, opportunities and objectives.
- Elicit, analyse, document, validate and manage business requirements.
- Conduct business process analysis to identify inefficiencies, bottlenecks, risks and opportunities for improvement.
- Develop current-state (AS-IS) and future-state (TO-BE) business process models.
- Create process maps using Business Process Model and Notation (BPMN).
- Develop use cases, user stories, acceptance criteria and functional requirements.
- Facilitate requirements workshops, stakeholder interviews and business validation sessions.
- Support Agile delivery through backlog refinement, sprint planning and requirements clarification.
- Work closely with developers, testers, architects and project teams to ensure that requirements are correctly interpreted and implemented.
- Support solution design, development, testing, user acceptance testing (UAT) and implementation.
- Manage requirements traceability and assess the impact of proposed changes.
- Validate delivered solutions against approved business requirements.
- Maintain business analysis documentation and support knowledge transfer.
- Identify opportunities for process optimisation, automation and operational improvement.
Qualifications:
- Senior Certificate (Grade 12).
- NQF Level 7 qualification or equivalent in Computer Science, Information Systems or a related field.
- Certification in Business Analysis.
Your Expertise:
- At least six (6) years of business analysis experience.
- Experience across the business analysis lifecycle, from analysis through design, build and implementation.
- Knowledge and practical experience of Agile methodologies and supporting tools.
- Experience in business process analysis and modelling.
- Experience developing:
- Use cases.
- User stories.
- Business process maps using BPMN.
Required Competencies:
- Requirements elicitation and management.
- Business process analysis and optimisation.
- BPMN process modelling.
- Use-case and user-story development.
- Agile business analysis.
- Stakeholder engagement and facilitation.
- Functional specification development.
- Requirements traceability.
- Change impact analysis.
- Communication, documentation and problem-solving.
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