Product Strategy & Leadership:
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Define and champion a clear, multi-year product vision and strategy for the platform and integrations, aligned with overall business objectives.
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Mentor and develop at least one direct report, fostering a culture of excellence and growth within the product team.
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Conduct thorough market, customer, and competitive analysis to identify new integration opportunities and unmet needs.
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Develop and manage a product roadmap that balances foundational infrastructure projects, new integration development, and long-term strategic goals.
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Effectively present product strategy, insights, and recommendations to the executive leadership team and other key stakeholders.
Technical Execution & Integrations:
- Demonstrate expert technical acumen by translating complex API specs and technical documentation into detailed user stories, functional requirements, and business solutions.
- Oversee the entire product development lifecycle for all integrations, from initial discovery and technical design to launch and iteration.
- Collaborate closely with engineering to build scalable, reliable, and high-quality platform services and integrations.
- Proactively identify and resolve potential issues, risks, and dependencies across multiple internal and external systems to ensure seamless integration.
- Own the relationship with external integration partners, ensuring smooth implementation and interoperability.
Data-Driven Optimization & Communication:
- Define and track key performance indicators (KPIs) for platform health, integration performance, and product success.
- Use data-driven insights to optimize the product, prioritize features, and make sound investment decisions.
- Act as the subject matter expert and primary advocate for the platform and its critical role within the organization. Build strong, collaborative relationships with cross-functional teams, including engineering, design, marketing, and sales, to ensure successful launches.
Requirements
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Bachelor's Degree in a related field is preferred.
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8+ years of experience in software product management, with a significant portion in a technical or platform-focused role.
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Strong consideration will be given to candidates with experience in restaurant SaaS
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Proven track record of launching and managing successful, complex technical products, such as platforms, APIs, or large-scale integrations.
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Demonstrated ability and commitment to leveraging AI tools to perform job duties; this is a requirement for every team member at the company.
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Demonstrated experience managing and mentoring product managers.
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Expert-level technical acumen with a deep understanding of APIs, system integration patterns, and platform architecture.
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Experience working in an agile environment.
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Excellent analytical skills with a proven ability to derive insights from both quantitative and qualitative data.
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Exceptional collaboration, communication, and cross-functional partnership skills.
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Strong business and financial acumen.
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Strong presentation skills with executive presence.
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Flexibility to work during US hours at least till 5 pm ET is essential for this role.
Benefits
Originally posted on Himalayas
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