JLLActive opening

Operations Manager

Perth, WA, AUOn-siteLeadFound 7 days ago
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operations managementengineering leadershipcompliancesustainabilityproperty management

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world!

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this opportunity involves:

An exciting opportunity is available for an experienced Operations Manager to join the team at the Dumas Precinct in West Perth. This vacancy has arisen due to an internal transfer, creating an opportunity for a motivated and technically capable professional to take ownership of a high-profile commercial asset portfolio including Dumas Precinct, Barracks Arch and Albert Facey House. In this role, you'll provide senior engineering operational leadership and support across building operations, ensuring exceptional service delivery, operational excellence, compliance, and sustainability outcomes. You'll lead a dedicated site operations team while working collaboratively with Property Managers, Account Directors, and broader building teams to deliver best-in-class property management. At JLL, we embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, ensuring you have the support and resources to succeed in this dynamic environment. Your practical, solutions-focused approach will be essential as you drive continuous improvement, manage stakeholder relationships, and champion operational performance across this significant commercial precinct.

Key Responsibilities include:

Lead and manage the site operations team across the precinct assets, fostering a culture of collaboration and high performance

Oversee day-to-day building operations, engineering services, compliance and maintenance activities to ensure seamless facility management

Manage operational issues, drive process improvements, and support risk mitigation initiatives that enhance safety and efficiency

Provide technical support to the Property Manager, Account Director, and broader building teams across all operational matters

Assist with the development and implementation of asset strategies, operational budgets, and capital investment plans aligned with client objectives

Liaise with consultants and contractors to support sustainability initiatives including NABERS and Green Star performance objectives

Ensure all building systems, essential services, and operational platforms are maintained and operating effectively at all times

Manage procurement and service contracts in accordance with State Government guidelines and JLL standards

Deliver accurate and timely operational reporting to clients and senior management, demonstrating transparency and accountability

Sounds like you? This is what we're looking for:

Demonstrated experience managing building operations within commercial property environments

Strong leadership capability with proven experience leading and developing high-performing teams

Excellent stakeholder engagement and customer service skills with the ability to build trusted relationships

Strong analytical, reporting and computer literacy skills to support data-driven decision making

Excellent written and verbal communication skills with the ability to engage diverse audiences

Sound understanding of workplace, building and compliance legislation applicable to commercial assets

Experience managing building systems including fire, electrical and building intelligence systems

Understanding of property engineering and operational best practices that drive efficiency and compliance

Engineering degree or diploma preferred (or equivalent technical qualification)

Benefits:

Great employee discounts off fitness, wellbeing & other renowned brands

18 weeks paid maternity leave

Private Health Insurance Discounts

Active Social Club

Employee assistant program

Novated Lease for EV cars

Paid time off for volunteer work

Career Opportunities with Australia's #1 Commercial Real Estate firm

Premium offices

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognize and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number REQ538090

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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JLLOperations Manager
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