Personal Banking Associate Trainee, Cantonese/Mandarin
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Reach the decision-maker — $5About the role
Responsibilities Engage customers in day-to-day advice needs, service transactions, digital education, and customer problem resolution related to banking solutions. Understand customer needs and guide customers to the right contact person for appropriate solutions. Build customer confidence on emerging digital banking trends by educating them on mobile, ATM, and online banking. Support the frontline staff with scheduled cash and non-cash transactions; resolve critical issues and report non-stan…
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