Operations Manager

About the role

**Position**

**Operations Manager – Hospitality (Nashik Project)**

**Location**

**Nashik, Maharashtra**

**About the Role**

We are looking for a dynamic, energetic, and guest\-focused Operations Manager

to lead the operations of our upcoming hospitality project in Nashik. The ideal candidate

should have experience managing luxury camps, tented accommodations, glamping

resorts, experiential stays, boutique resorts, or similar hospitality projects.

We are looking for someone who is hands\-on, proactive, and passionate about

creating exceptional guest experiences—not someone who relies only on years of

experience.

**Key Responsibilities**

 Lead day\-to\-day operations of the property.

 Ensure outstanding guest satisfaction and memorable experiences.

 Manage Front Office, Housekeeping, F\&B, Maintenance, Security, and Guest

Relations.

 Recruit, train, mentor, and develop the on\-ground operations team.

 Maintain high standards of cleanliness, service quality, and SOP compliance.

 Handle guest concerns promptly and ensure quick resolution.

 Coordinate with vendors, local authorities, and external partners.

 Monitor operational budgets and optimize costs without compromising guest

experience.

 Drive operational efficiency while maintaining premium hospitality standards.

 Ensure compliance with safety, statutory, and operational guidelines.

 Prepare daily, weekly, and monthly MIS and operational reports.

 Support new initiatives, events, and property expansion activities.

**Preferred Experience**

 2\-3 years of hospitality operations experience.

 Experience managing luxury tented camps, glamping properties, experiential

stays, boutique resorts, wildlife camps, or premium resorts.

 Candidates from luxury hospitality brands, adventure hospitality companies, or

experiential travel operators will be preferred.

 Experience in pre\-opening or new property launch will be an added advantage.

**Skills \& Competencies**

 Strong guest\-centric mindset.

 Excellent leadership and team management skills.

 High energy and willingness to work on\-ground.

 Strong problem\-solving and decision\-making abilities.

 Excellent communication and interpersonal skills.

 Ability to manage multiple departments simultaneously.

 Comfortable working in dynamic and remote hospitality environments.

 Strong operational planning and execution skills.

 Tech\-savvy with experience using hotel PMS, MS Excel, and operational

reporting tools.

Ideal Candidate Profile

 Young, energetic, and customer\-obsessed.

 Passionate about hospitality and creating memorable guest experiences.

 Hands\-on leader who enjoys spending time with guests and the operations team.

 Calm under pressure and capable of handling operational challenges.

 Flexible to relocate and work in a growing hospitality business.

**Qualification**

 Bachelor’s degree in Hotel Management, Hospitality Management, Tourism, or a

related field.

 Equivalent hospitality operations experience will also be considered.

**Compensation**

Competitive salary with performance\-based incentives, accommodation (if applicable),

and growth opportunities within the organization.

Pay: ₹20,000\.00 \- ₹30,000\.00 per month

Work Location: In person