Project Manager

KIOSK Information Systems

Project Manager

Job Summary

The Project Manager is responsible for leading customer programs and manufacturing projects from order intake through final delivery and invoicing. This role serves as the primary point of coordination between customers and internal departments, ensuring project scope, schedules, resources, risks, and deliverables are effectively managed. The Project Manager drives cross-functional execution across Operations, Engineering, Supply Chain, Finance, Sales, and Customer Service to deliver projects on time, within budget, and in alignment with customer expectations.

Key Responsibilities

• Project Leadership & Execution: Manage multiple customer and manufacturing projects simultaneously from project kickoff through completion, including planning, scheduling, resource coordination, execution, and closeout.
• Stakeholder Management: Serve as the primary project contact for customers and internal stakeholders, maintaining clear communication regarding project status, milestones, risks, and deliverables.
• Cross-Functional Coordination: Lead collaboration between Operations, Engineering, Finance, Sales, Supply Chain, and other functional teams to ensure successful project execution and timely resolution of issues.
• Scope, Schedule & Risk Management: Establish and maintain project schedules, monitor progress against milestones, identify risks, and develop mitigation plans to keep projects on track.
• Customer Advocacy: Represent the voice of the customer throughout the project lifecycle, ensuring requirements are clearly communicated and customer expectations are effectively managed.
• Issue Resolution & Escalation Management: Proactively identify project challenges, facilitate problem-solving discussions, and manage escalations to minimize business and customer impact.
• Continuous Improvement: Track project performance metrics, identify process improvement opportunities, and implement best practices that improve project delivery and customer satisfaction.
• Inventory & Asset Coordination: Assist in managing customer-owned inventory and project assets stored at onsite and offsite facilities, ensuring accurate tracking and availability.

Required Skills:

• Bachelor’s degree in Business Administration, Project Management, Engineering, or a related field (equivalent work experience may be considered in lieu of a degree).
• 2-4 years of project management experience in manufacturing, logistics, technology, supply chain, engineering, or a related environment.
• Experience leading cross-functional teams and managing multiple projects within a fast-paced, matrixed organization.
• Working knowledge of ERP, CRM, project management, and inventory management systems such as Salesforce, NetSuite, SAP, HubSpot, or similar platforms.

Desired Skills:

Highly desired 3+ years of experience working in a manufacturing environment, including exposure to production operations, supply chain coordination, product development, production scheduling, or manufacturing project execution

Core Competencies

• Excellent Communication: Strong verbal, written, and presentation skills with the ability to communicate effectively at all organizational levels.
• Project Planning & Organization: Proven ability to manage competing priorities, schedules, timelines, and deliverables.
• Leadership & Influence: Ability to drive alignment and accountability across cross-functional teams without direct authority.
• Analytical Thinking: Ability to analyze project data, identify trends, and make informed decisions.
• Problem Solving: Skilled at identifying project risks, developing solutions, and coordinating resolution activities.
• Technical Aptitude: Experience working with technical products, manufacturing environments, or technology-driven projects preferred.
• Customer Focus: Commitment to delivering exceptional customer experiences while balancing business objectives.
• Time Management: Strong organizational skills with the ability to manage multiple projects, deadlines, and stakeholder expectations simultaneously.

Travel:

• Overnight travel (less than 10%)

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Sitting, walking, standing.
• Exposure to excessive noise in production/warehouse area
• Standing and sitting for a duration of 8 hours.

Compensation Range: $75k-82k. Exempt role. Salary may vary based on experience.

Benefits: KIOSK values its employees by supporting them with a full benefits package including:

• Medical (3 plans to choose from) *one plan 100% employer paid
• Dental (Employer paid for EE only coverage)
• Vision (Employer paid for EE only coverage)
• Life Insurance (2x's base salary Employer paid)
• Short and long term disability insurance (Employer paid)
• FSA / Dependent Care FSA / Health Savings Account with Company Contributions
• 401(k) match with immediate vesting
• Employee Assistance Program
• Paid Time Off
• 10 Paid Holidays per calendar year

Kiosk Information Systems, Inc., is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to and will not be discriminated against based upon race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic information, military or veteran status or other characteristics protected by law. Applicants must be authorized to work for any employer to work in US. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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