Associate Learning Experience Lead Internship

About the role

Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid and enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry around the world in a way that benefits everyone. It’s a really exciting time in energy. Help us make a real impact on shaping a better, more sustainable future. Kraken Customer What we do: build the most AI-driven, innovative, forward-thinking platform for energy management. From optimizing resources to delivering cost-effective, exceptional customer experiences through advanced Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications, Kraken is powering the next wave of innovation in the energy industry. Why we do it: future energy will not look like energy as we know it today. We need to not just think about our future, but build for it. Now. As more global clients adopt our platform, the way we enable their people to learn and grow becomes a critical part of their success. We want learning experiences that are simple, scalable, human — and built for the pace of transformation our clients go through. We’re looking for an Associate Learning Experience Lead – Client Delivery responsible for the smooth operational delivery of learning experiences and training programs to clients, partners and staff globally. In this hybrid L&D operating model, you’ll sit within the learning experience team of the global Client Delivery organization, collaborating closely with the global Learning & Development team and local communities of subject matter experts. You will support external client and partner learning programs to ensure engagement, progression, and successful completion of training cohorts. You will schedule and coordinate learning programs for new joiners and existing staff within Client Delivery to ensure they receive clear, consistent, high-quality learning experiences that support their onboarding and professional development success. As you grow, you will play a role in shaping the learner experience within our learning ecosystem - from designing client-facing guidance and localisation, to creating interactive workshops and resources, to enabling SMEs, product experts, and delivery teams to build simple-to-use learning materials using our self-authoring tools.