Purpose of the Position
# To track and ensure orders of Mining segment allotted to individual are on time as per schedule.
# To ensure cash flow and profitability of all projects
# To fulfil individual Job responsibilities as provided below.
Major Responsibilities:
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Lead a team of Project Managers to ensure that orders from mining sector manufactured, tested, and delivered on time, within budget, and in strict accordance with the contract.
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Manage the full project P&L, ensuring the post order margin exceeds the pre-order margin.
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Serve as the lead negotiator for contract disputes, liquidated damage claims, and force majeure events.
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Act as the pivot between Sales, Engineering, Procurement, and the Shop Floor to resolve bottlenecks in the manufacturing of pumps.
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Act as the senior point of contact for customers during project execution cycle.
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Review contract orders and conduct Project Kick off meeting with Customers and Internal team for new and critical orders.
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Ensure overall fulfillment of customer orders/contracts for increased customer satisfaction.
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Support order to cash process & strive for improvements inside & outside of project management by lessons learned approach.
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Plan & work towards achievement of Sales Plan as per schedule
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Submit final technical & commercial documentation and get the approval – IRN / MDCC
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Organize and attend the meetings with Customer / Client / Consultant / Vendors to expedite approvals, advances and / or any other requirements to maintain project schedule
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Follow-up / Keep track of LD orders, LD waiver requests with necessary justification and final payment
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Track cash flow of order and ensure advances and payments on time.
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Communicating effectively with clients to identify needs and evaluate alternative business solutions with project management. - Continually seeking opportunities to increase customer satisfaction and deepen client relationships. - Managing client expectations effectively.
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Enhance client relationships through excellent service, follow-up and successful project completion
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Ensure timely submission of post order documents and receipt of approval and manufacturing clearances.
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Periodic review of orders on hand with the team using SAP reports and other tools. Identify risks and initiate actions for mitigation.
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Ensure that all orders are executed within contractual delivery. In case of any delays, identify reasons and ensure receipt of delivery extensions prior to dispatch.
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Periodic reporting of the team performance to supervisor in the prescribed format.
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Ensure that all requirements as per the KSB QMS and other systems are being followed.
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