Production Supervisor

COMPANY OVERVIEW:

The La Rocca tradition of dessert making began 60 years ago in Naples, Italy. Our family’s passion for the art of baking inspired the many original and unique recipes we have today. In 1986, La Rocca Creative Cakes was established in Canada. Over the last forty years, we’ve grown to become one of the most respected artisanal dessert manufacturers in North America.

Today, as part of the Sammontana Italia family, La Rocca brings together European craftsmanship and modern scale to deliver premium cakes to thousands of grocery, foodservice, and fine food partners. We are entering an exciting phase of growth and modernization under La Rocca.

ROLE PURPOSE:

The Production Supervisor will supervise the operation of the bakery, mixing, assembly, finishing, and packaging departments and lead all lead-hands in these departments, coordinate staff activities, and assign work based on the Company’s requirements in a safe and legally compliant manner.

REPORTS TO: Production Manager.

KEY RESPONSIBILITIES:

• Managing and coordinating the daily production plan, as well as monitoring/reviewing daily production results by lines/jobs.
• Maintaining workflow by monitoring steps of the process, setting processing variables, reporting results of the processing flow on shift production summaries, observing control points and equipment, facilitating corrections to malfunctions within process control points, and providing insights on cost reduction.
• Scheduling/assigning hourly personnel to achieve production plan, monitoring progress and revising schedules (if required), managing other assigned supervisory personnel ensuring maximum capacity.
• Developing and supervising crews on shift while providing leadership to employees and directing production and related activities on a shift.
• Providing performance management counseling and/or progressive discipline in a timely fashion (as required).
• Maintaining a safe working environment and ensuring continued compliance with the Occupational Health and Safety Act, JHSC recommendations or MOL work orders, Company Safety rules and Good Manufacturing Practices.
• Adhering to Good Manufacturing Practices (GMP), Hazard Analysis Control Point (HACCP), British Retail Consortium (BRC) requirements and all quality control and food safety policies and procedures.
• Performing any other technical or production-related task, as the circumstances require.
• Monitoring key performance metrics in the areas of customer service and cost
• Communicating with other departments as required to ensure proactive resolution of requests/issues.

CORE COMPETENCIES:

• Behave Ethically: Understand ethical behaviour and business practices and ensure your own behaviour is consistent with these standards and align with the values of the Company.
• Build Relationships: Establish and maintain positive working relationships with others both internally and externally to achieve the goals of the organization.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Focus on Customer Needs: Anticipate, understand, and respond to the needs of internal and external customers to meet or exceed their expectations.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance the company’s effectiveness.
• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the company.
• Organization: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
• Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

EDUCATIONAL, SKILLS, AND QUALIFICATIONS:

• Minimum 3-5 years of related experience in a unionized food manufacturing environment.
• GSuite experience is an asset as we are driving towards full automation and use of technology.
• A post-secondary degree in Engineering Business Administration, Supply Chain Management, Logistics, or a related discipline will be considered an asset, as will a professional designation such as P.Log/CITT.
• Solid understanding of integrated supply chain and logistic concepts and experience with implementing/working with a modern ERP tool.
• Strong background in Continuous Improvement theory and application.
• Superior communication skills in a multicultural environment and the ability to deal with a variety of front-line industrial relations issues.
• Strong people management experience with the ability to develop team members and upskill to the next level.
• Knowledge of good labour/management practices including progressive discipline and positive reinforcement techniques.
• The flexibility to adapt to a 24 hour, 5-day operation schedule.
• Experience with Google G Suite, MS Office, with advanced Excel skills.
• Strong knowledge of applicable Health and Safety regulations.

Pay: $75,000.00-$80,000.00 per year

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• Vision care

Work Location: In person

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