AREA OF ASSIGNMENT:
- Pagsanjan, Laguna - Expansion Areas
RESPONSIBILITIES:
Billed Volume
- Develops strategies and programs to ensure that billed volume targets are being met or exceeded.
- Prepares and analyzes monitoring sheets for the monthly BV of all the accounts per DMZ. Ensures all customer accounts are billed on a monthly basis.
- Supervises Meter Consumption Analysts and prepares proactive action plan to align key programs to expected targets.
Water Service Connections
- Proposes expansion projects, prepares and defends business cases and ensures approval of significant projects; Monitors project implementation and manages contractors.
- Develops marketing strategies and devises marketing collaterals to increase customer base and exceed monthly NWSC targets.
- Prepares monthly NWSC monitoring to ensure that targets are being met or exceeded.
- Documents and monitors new water service applications to make sure installations are executed within standards.
Collection Efficiency
- Ensures that all customer accounts especially commercial accounts are updated.
- Develops strategies and programs to ensure that collection efficiency targets are met.
After Sales
- Responds to customer queries and complaints; ensures that customer Service Standards are being met.
- Organizes meetings, public consultation and announcement with HOA (Homeowners Association) and customers for immediate concern.
- Manages relationships with stakeholders like the LGUs, benchmark customers/ kasanggas, and key accounts; Handles sustainable development initiatives within the area including the TPSB and Lingap Programs.
Non-Revenue Water (NRW)
- Prepares and evaluates NRW and works with the technical team to improve/maintain NRW level; manages pressure and supply of the DMZ.
- Ensures that all water pipe leaks are repaired immediately.
QUALIFICATIONS:
- Candidate must possess at least a Bachelor's/College Degree in Engineering or any related field of study.
- Responsible for driving business growth by delivering the set targets in Billed Volume, Revenues, Collection.
- Able to create plans and strategies to deliver set targets and goals.
- Willing to do field works.
- Excellent verbal, written and interpersonal communication skills
- Proficient in MS Office applications
- Critical thinking and multi-tasking skills
- Fresh graduates are welcome to apply.
- Willing to be assigned in CALABARZON.
Job Type: Full-time
Application Question(s):
- What is your expected salary range?
License/Certification:
- driver's license (Preferred)
Work Location: In person
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