Title: Technical Program Manager (Product Releases) Location: Remote/ Work from home
Mandatory skills: Program management, Product Operations, Product Launches, Release Management
Responsibilities:
Release Leadership & Execution
· Lead end-to-end release planning and execution across Product, Engineering, Go-to-Market (GTM), Customer Success, Support, and Operations.
· Own release readiness and ensure successful delivery against timeline, quality, adoption, and business impact objectives.
· Drive alignment, governance, and accountability across multiple concurrent product launches and releases.
AI-Driven Delivery Excellence:
· Leverage AI-powered tools, copilots, automation, and analytics to enhance planning, execution, risk management, and reporting.
· Champion AI-enabled workflows that improve operational efficiency, visibility, and decision-making.
· Continuously identify opportunities to optimize release processes through GenAI and intelligent automation.
Business Impact & Success Measurement:
· Define and monitor release success metrics aligned to customer adoption, revenue growth, operational efficiency, and user experience.
· Ensure every release supports strategic business priorities and delivers measurable value.
· Conduct post-release reviews to evaluate outcomes, capture learnings, and drive continuous improvement.
Customer & Organizational Readiness:
· Ensure Sales, Customer Success, Support, and Delivery teams are fully prepared to launch, implement, and support new product capabilities.
· Develop release communication, enablement materials, and readiness plans for internal and external stakeholders.
· Gather and incorporate customer and stakeholder feedback to improve future release planning.
· Cross-Functional Program Leadership
· Orchestrate complex dependencies, risks, and priorities across multiple teams and business functions.
· Lead issue resolution, decision-making, and executive escalations to keep releases on track.
· Deliver clear, executive-ready reporting on release progress, risks, milestones, and business outcomes.
Education
BE/BTech/MCA
Experience
· 7+ years of experience in Program Management, Technical Program Management, Product Operations, or Project Management within software or SaaS organizations.
· Proven success leading large-scale, cross-functional product launches or release management initiatives.
· Demonstrated experience delivering programs that drive measurable business outcomes and customer value.
AI & Digital Fluency
· Hands-on experience using AI-powered tools, copilots, automation platforms, and analytics solutions to improve delivery effectiveness.
· Strong understanding of how AI can enhance planning, execution, reporting, and operational decision-making.
· Growth mindset with a passion for adopting emerging AI technologies and modern ways of working.
Leadership & Execution
· Exceptional cross-functional leadership with the ability to influence stakeholders without direct authority.
· Results-oriented mindset with a strong focus on execution, ownership, and business outcomes.
· Proven ability to manage multiple high-priority initiatives in fast-paced, dynamic environments.
Communication & Strategic Thinking
· Outstanding verbal and written communication skills, with the ability to engage both executive leadership and operational teams.
· Ability to translate execution into strategic business impact and customer value.
· Strong analytical, problem-solving, and decision-making capabilities.
Interested candidates can apply here or share the resume to hr@lancetechsolutions.com
Pay: ₹2,500,000.00 - ₹3,000,000.00 per year
Work Location: Remote
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