Engagement Associate

About the role

About Us Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR , with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. We lean in: ownership over titles, outcomes over intentions. We fight for excellence: high standards, direct, ego-free feedback. We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What You Will Be Doing: You’ll help ensure clients are supported, successful, and consistently finding value in Legora. Specifically, you will: Support our Engagement Managers in building strong relationships and driving adoption and engagement with our clients. Support senior Engagement Managers on enterprise clients through onboarding, training, and ongoing support. Help diagnose client challenges, uncover root causes, and contribute to structured solutions and engagement playbooks. Support Engagement Managers in running regular check-ins, product enablement sessions, and success reviews with our clients Monitor usage trends and customer health signals, proactively flagging risks and opportunities. Who You Are: You care about delivering quality and building strong client relationships. You’re organised, proactive, and comfortable working with professional, demanding stakeholders. You have 1–2 years of experience from a legal environment, a client advisory or consulting role, or a customer-facing SaaS or technology role. Demonstrated examples of going above and beyond to deliver high-quality work or service outcomes. You communicate clearly and confidently, both written and verbal. High attention to detail and can manage multiple priorities reliably. Someone who enjoys being in the office 5 days a week. Collaborative work is core to how we operate. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.