About Lepton Software:
Lepton Software is a global leader in Location Intelligence, GIS, and Mapping solutions, empowering organizations across Telecom, Retail, FMCG, Logistics, Automotive, Government, and BFSI to drive digital transformation and data-driven decision-making. With innovative platforms including SmartMarket, NetworkAccess, and Google Maps–based solutions, Lepton delivers value across markets in India, APAC, Middle East, Africa, and Europe.
(A) JOB SUMMARY
The Account Manager – Sales will be responsible for driving revenue growth, and executive-level relationship management across enterprise customers. This role manages a portfolio of strategic accounts and is fully accountable for account success — from account strategy planning to renewals, cross-sell, and upsell. As an individual contributor, the role requires strong coordination with internal stakeholders across product, solutioning, delivery, and customer success.
(B) JOB DUTIES & RESPONSIBILITY
- Develop and execute account growth strategies for assigned strategic / high-value accounts aligned with annual revenue targets.
- Build trusted relationships at CXO, VP, Director, Procurement, and Technical leadership levels to drive long- term partnership.
- Identify and convert opportunities for upsell, cross-sell, multi-year renewals, and platform adoption across Lepton solution portfolios.
- Lead quarterly and annual account planning, QBRs, EBRs, roadmap discussions, pricing negotiations, and commercials.
- Maintain deep understanding of customers’ business priorities, digital transformation goals, and industry trends to position Lepton solutions as a strategic enabler.
- Own full revenue lifecycle for cross sell and upsell: account penetration → proposals → negotiations → contracting → closure → invoicing follow-up with internal teams.
- Closely coordinate with pre-sales, delivery, finance, and product teams to ensure project timelines, customer satisfaction, and retention.
- Manage risk flags, churn signals, commercial deviations, and SLA performance proactively and escalate internally when needed.
- Maintain accurate sales forecasts, pipeline visibility, CRM hygiene, and stakeholder dashboards.
- Represent Lepton in leadership discussions, governance councils, and strategic partnership forums within assigned accounts.
(C) TECHNICAL KNOWLEDGE, SKILL-SET & QUALIFICATION
- Bachelor’s degree mandatory; MBA (Sales, Marketing, IT, Business Management or related field).
- 6+ years of experience in enterprise / technology / SaaS account management or strategic sales roles.
- Proven track record of managing and scaling high-value enterprise accounts with multi-million annual revenues.
- Experience handling complex B2B technology contracts, licensing models, and multi-country engagements is a strong advantage.
- Ability to engage and influence C-level stakeholders and manage long sales cycles with a consultative approach.
- Strong understanding of solution/value selling; exposure to GIS, location intelligence, SaaS, cloud, data analytics, or telecom tech is preferred.
- Excellent communication, negotiation, and executive presence.